Cisco DNAC Wireless L2 Engineer/Wifi Onsite support

Visara Human Capital Services; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Visara Human Capital Services is seeking an experienced Cisco DNAC Wireless L2+ Engineer in Mumbai to design, implement, and support enterprise wireless and campus networks. You will handle escalations, troubleshoot DNAC environments, and work on SDA, RF optimization, and analytics.

The role requires hands-on DNAC experience (3+ years) and strong Cisco wireless/WLC expertise, with a focus on reliability, security, and operational excellence.

Qualifications

• 6-9 years of overall networking experience.
• Minimum 3+ years hands-on experience with Cisco DNAC and enterprise wireless environments.
• Cisco certifications such as CCNP Enterprise or DNAC/SDA are a plus.

Responsibilities

• Manage and support enterprise wireless infrastructure based on Cisco technologies.
• Handle L2+ escalations for wireless, LAN, and DNAC-related incidents.
• Troubleshoot Cisco Catalyst Center / DNAC environments and configure/ manage WLCs (9800 preferred), APs, and ISE integration.
• Work on SDA (SD-Access) architecture and perform RF optimization, health analysis, and coverage troubleshooting.
• Automate provisioning using DNAC workflows and templates; perform software upgrades and lifecycle management.
• Coordinate with OEM TAC and stakeholders during major incidents; participate in design reviews and migrations; prepare HLD/LLD and SOPs.

Skills

Cisco Catalyst Center/DNAC

WLC 9800

ISE

Catalyst switches

SD-Access

Routing & Switching

VLANs

DHCP/DNS

TCP/IP

RF troubleshooting

Job description

Position: Cisco DNAC Wireless L2+ Engineer

Job Description

We are looking for an experienced Cisco DNAC Wireless L2 Engineer with strong expertise in enterprise wireless infrastructure, Cisco Catalyst Center (formerly DNAC), SDA, and large-scale network troubleshooting. The candidate will be responsible for designing, implementing, optimizing, and supporting wireless and campus network environments.

Key Responsibilities

• Manage and support enterprise wireless infrastructure based on Cisco

technologies.

• Handle L2+ escalations for wireless, LAN, and DNAC-related incidents.
• Troubleshoot Cisco Catalyst Center / DNAC environments.
• Configure and manage:
• Cisco WLCs (9800 series preferred)
• Cisco Access Points
• Cisco ISE integration
• SD-Access (SDA)
• Assurance and AI analytics
• Perform wireless health analysis, RF optimization, and coverage troubleshooting.
• Troubleshoot issues related:
• Client onboarding
• Roaming
• Authentication
• DHCP/DNS
• RF interference
• Application visibility
• Work on automation and provisioning using DNAC workflows and templates.
• Perform software upgrades, patching, and lifecycle management activities.
• Coordinate with OEM TAC teams and internal stakeholders during major

incidents.

• Participate in design reviews, migration activities, and infrastructure

transformation projects.

• Prepare HLD/LLD, SOPs, RCA, and operational documentation.
• Ensure adherence to security and operational standards.

Required Skills

• Strong hands-on experience with:
• Cisco Catalyst Center / DNAC
• Cisco Wireless LAN Controllers (9800 preferred)
• Cisco ISE
• Cisco Catalyst switches
• SD-Access Architecture
• Good understanding of:
• Routing & Switching
• VLANs, STP, HSRP, OSPF, BGP
• DHCP, DNS, AAA
• TCP/IP and packet analysis
• Experience with wireless survey and RF troubleshooting tools.
• Strong troubleshooting and incident management skills.

Preferred Certifications

• Cisco Systems Certified:
• CCNP Enterprise
• Cisco DNAC/SDA certifications are an advantage

Experience

• 6-9 years of overall networking experience.
• Minimum 3+ years of hands-on experience in Cisco DNAC and enterprise

wireless environments.

Good to Have

• Experience in large enterprise or managed services environments.
• Exposure to Aruba or Juniper wireless solutions.

• Experience handling customer-facing roles and critical escalations.

Soft Skills

• Strong communication and stakeholder management skills.
• Ability to work in 24x7 support environments if required.
• Good documentation and presentation capabilities.
• Ability to mentor L1/L2 engineers and drive operational excellence.