Chief Operating Officer

HerKey; Bengaluru; On-site; INR 30,00,000 - 50,00,000; Full time

Job summary

A growth-focused technology firm in Bengaluru is seeking a Chief Operating Officer to drive strategic growth initiatives. The role involves partnering with the CEO, leading user acquisition and retention strategies, and overseeing product development. The ideal candidate has a strong leadership background in digital businesses, with a focus on data-driven decision making and cross-functional team management. Competitive compensation and a dynamic work environment await.

Qualifications

• Proven experience in driving growth in a digital or technology-driven business.
• Strong leadership skills and ability to inspire cross-functional teams.
• Data-driven decision-making capabilities and strategic mindset.

Responsibilities

• Partner with the CEO to define and execute the company's growth roadmap.
• Drive user acquisition, adoption, retention and monetization across the platform.
• Lead the growth of B2C membership products.

Job description

Chief Operating Officer

Responsibilities

• Partner with the CEO to define and execute the company's growth roadmap.
• Translate vision into measurable strategies across membership, marketing, product, and monetization.
• Drive user acquisition, adoption, retention and monetization across the platform.
• Lead the growth of B2C membership products (digital-first clubs, subscriptions, paid sessions).
• Develop pricing, GTM, and upsell strategies to maximize ARPU and LTV.
• Oversee partnerships with academies, service providers, learning partners, and event organizers to scale offerings.
• Work closely with the product and tech teams to build and optimize a seamless, AI-powered consumer experience.
• Use data-driven insights to enhance engagement, conversion, and monetization.
• Prioritize product roadmap for maximum business impact.
• Work closely with the marketing and sales teams to strategize brand positioning, storytelling, and campaigns to build category leadership.
• Oversee B2C and B2B marketing funnels to drive awareness, demand, and loyalty.
• Expand brand partnerships and sponsorship revenue.
• Build, inspire, and lead high-performing cross-functional teams across membership, marketing, and sales.
• Create a culture of trust, transparency, and accountability where innovation thrives.
• Mentor senior leaders to maximize their potential and drive alignment to business goals.
• Champion collaboration between departments to ensure cohesive execution.
• Establish strong metrics, reporting systems, and accountability frameworks.
• Foster a high-performance culture with cross-functional collaboration.
• Ensure financial discipline while driving growth at scale.