Chief of Staff (to CEO)

WebFinex TechFusion Pvt Ltd; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Bluswap is seeking a Chief of Staff to work directly with the CEO, acting as a force-multiplier across the organization. This high-trust role will drive strategic initiatives, manage cross-functional execution, and keep the founder focused on priorities.

The ideal candidate has 8–10 years in strategy/consulting or analytics, with fintech exposure and an engineering degree plus MBA. Expect close collaboration with Product, Engineering, Growth, Finance, and Risk teams.

Qualifications

• 8–10 years of experience in strategy/consulting, analytics or operating roles.
• Engineering degree plus MBA.
• Strong analytical and data skills, advanced Excel; SQL/BI tools a plus.
• Able to converse with engineering teams and understand product/tech roadmaps.
• Prior fintech exposure and experience in a founder's office or startup.

Responsibilities

• Act as trusted advisor to the CEO on strategic, operational, and organizational priorities.
• Represent the CEO in meetings; follow up on action items and ensure timely closure.
• Drive execution of top company priorities across functions (OKRs/KPIs).
• Prepare board decks, investor updates, leadership offsites, and strategic reviews.
• Build dashboards and reports to track business metrics from engineering/product data.

Skills

Analytical thinking

Communication skills

Stakeholder management

Strategic thinking

Project management

Education

Engineering degree

MBA

Tools

Excel

SQL

BI tools

GitHub

Job description

We are looking for a Chief of Staff to work directly with the CEO and act as a force-multiplier across the organization. This is a high-trust, high-visibility role for someone who can operate as an extension of the CEO - driving strategic initiatives, managing cross-functional execution, and ensuring the founder's time and attention are focused on what matters most. You will effectively act as a "shadow" to the CEO - representing their priorities in meetings, following through on commitments made on their behalf, and ensuring nothing falls through the cracks across the business. This role is ideal for someone from a fintech background who understands regulatory nuance, unit economics, and the pace of a scaling financial services business.

Key Responsibilities

• Act as a trusted advisor and thought partner to the CEO on strategic, operational, and organizational priorities
• Represent the CEO in internal meetings, follow up on action items, and ensure timely closure on decisions made
• Drive execution of top company priorities (OKRs/KPIs) across functions - Product, Engineering, Growth, Risk/Compliance, Finance
• Prepare board decks, investor updates, leadership offsites, and strategic reviews
• Build dashboards and reports to track business metrics, using Excel/BI tools; pull data directly from engineering/product teams (GitHub, internal repos) when needed
• Own special projects end-to-end - from fundraising support material to new product launches to org-design initiatives
• Act as a bridge between CEO and leadership team - translating strategic intent into functional execution plans
• Manage CEO's key priorities, cadence, and follow-ups; ensure high-leverage use of CEO's time
• Liaise with Legal/Compliance/Risk on regulatory matters typical to fintech (RBI guidelines, NBFC/payment aggregator compliance, audits, etc. - adjust to geography)

Requirements

• 8-10 years of experience, with a mix of strategy/consulting, analytics, or operating roles
• Engineering degree + MBA
• Strong analytical and data skills - advanced Excel, comfort with SQL/BI tools a plus
• Working knowledge of GitHub/technical workflows - able to converse fluently with engineering teams and understand product/tech roadmaps
• Prior fintech industry exposure (lending, payments, banking-as-a-service, etc.) strongly preferred
• Prior experience in a founder's office, Chief of Staff, strategy, or venture-backed startup environment
• Exceptional communication skills - able to write crisp memos, board-ready decks, and represent the CEO's voice accurately
• High ownership, discretion, and judgment - comfortable handling confidential/sensitive information
• Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, ambiguous environment
• Strong stakeholder management - able to influence without direct authority across senior leadership