Chennai Job Vacancies for Chat/ E- Mail Support & Back Office Executive- UK Process - Single Job

info search; Chennai District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A customer service company in Chennai is looking for Chat/ E-Mail Support & Back Office Executives. The role requires strong communication and problem-solving skills, along with 1-2 years of experience in chat or email support. Candidates must be graduates and immediate joiners. This position offers fixed weekday hours and a collaborative work environment.

Qualifications

• 1-2 years experience in Chat/E-mail support is preferred.
• Strong written and verbal communication skills are essential.
• Immediate joiners are only considered.

Responsibilities

• Serve as the primary point of contact for customers.
• Provide support and resolve issues using the Chat/E-mail platform.
• Analyze customer issues and implement effective solutions.

Skills

Communication skills

Problem-solving ability

Team collaboration

Education

Any Graduate or Post Graduate

Job description

Job Description

Job Title: Chat/ E-Mail Support & Back Office Executive - UK Process

To serve as the primary point of contact for customers, providing support and resolving issues using the Chat/E-mail platform and integrated tools. Expertise in using the Chat/E-mail platform including its various features and integrations wherever required. Strong written & verbal communication skills along with problem-solving ability which are essential for clear and effective customer interaction. The ability to analyze customer issues, identify root causes, and implement effective solutions is crucial. A proven ability to work effectively within a team and collaborate with other departments or external partners.

Shift Timings

Monday to Friday (12.30 pm to 9.30 pm). Fixed week off on Saturdays and Sundays.

Eligibility / Qualifications

• Any Graduate or Post Graduate.
• Excellent Communication skills.
• Candidates with 1-2 years experience in Chat/E-mail support.
• Immediate Joiners only.

Interested Candidates can share your updated CV to [e-mail] or can contact HR @ 044-42925000.

You can also Walk-in to: Infosearch BPO Services Pvt Ltd, No.237, Peters Road, Gopalapuram, Chennai - 600 086. Landmark: Near Satyam Cinemas.

Interview Time

10 am to 5 pm

No of Openings: 5

• Job Function: Operations/Customer Service/Telecalling/Backend
• Specialization: Any Process - International BPO Type
• Industry: Technology - IT, Telecom, Semiconductors (Other Technology Equipment/ Products)

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