Chat Support - Immediate joiners and for Bangalore location only

Morae; Bengaluru; Hybrid; INR 400,000 - 600,000; Full time

Job summary

A dynamic organization is seeking an Immigration Chat Support Specialist based in Bangalore. The role involves providing immigration support via chat and email, requiring strong written English skills and attention to detail. Ideal candidates will have 1-3 years of experience in immigration support and a willingness to work in the US Pacific Time Zone. Candidates must be graduates in any discipline. This position entails office work for the first three months, followed by remote work.

Qualifications

• 1–3 years in immigration support or chat/email support processes required.
• Exposure to U.S. immigration work is an add-on.
• Willingness to work in the US Pacific Time zone.

Responsibilities

• Provide immigration chat support for clients.
• Assist with email inquiries related to immigration.

Skills

Strong written English skills

Attention to detail

Multitasking ability

Basic knowledge of U.S. visa categories

Education

Graduate in any discipline

Job description

Role: Immigration Chat Support Specialist

Function: Immigration Operations – Client Support (Chat and email)

Job Type: Full Time

Location: Bangalore, India (Office for first 3 months, then remote)

Morae Global seeks to find the best and the brightest people – those who understand what it takes to deliver top quality solutions for our clients.

Experience:

• 1–3 years in immigration support / LPO / chat or email support process
• Exposure to U.S. immigration work is an add-on

Core skills and requirements:

• Education: Graduate in any discipline.
• Strong written English skills, including grammar and structured communication
• Basic knowledge of U.S. visa categories
• Strong comprehension and multitasking ability
• Attention to detail and compliance awareness
• Willingness to work in US Pacific Time zone (9 am to 5 pm Pacific Time Zone USA/ 9:30 pm to 5:30 am IST)

About Morae:

Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here https://www.moraeglobal.com/privacy-policy.