Channel Order Management and Analytics Manager

TE Connectivity India Pvt Ltd

Bengaluru

On-site

INR 2,500,000 - 4,000,000

Full time

7 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Community Outreach Programs / Charity

Employee Resource Group

Job summary

TE Connectivity India Pvt Ltd is seeking a Channel Order Management & Analytics Leader (Senior Manager) to oversee the global open order book, drive end-to-end supply chain excellence, and lead a team of 10–14 analysts. You will coordinate with distributors, TE PBUs, and manufacturing plants to optimize throughput and customer satisfaction.

The role emphasizes transforming operations through proactive analytics, automation, and AI-driven decision support, leveraging SAP, Power BI, Fabric, and

Qualifications

8+ years of progressive supply chain experience in Order Management, Backlog Management, Materials Planning, Supply Planning, or Customer Operations.
Strong SAP expertise (SD/MM modules) with the ability to drive accurate order execution and coach team members.
Exposure to SAP IBP is an added advantage.
Advanced Power BI and Advanced Excel skills for reporting, analytics, and decision-making.

Responsibilities

Own the health of the Channel open order book, including order intake, confirmations, past-due aging, and OTIF delivery across 10–14 analysts.
Transform operating model with proactive analytics and Power BI dashboards to predict risks and support decisions.
Lead automation/iA adoption using Power BI, Fabric, Power Query, and Power Apps while ensuring SAP as the system of record.

Skills

Order Management

Backlog Management

Materials Planning

Supply Planning

People Management

SAP SD/MM

SAP IBP

Power BI

Excel

English Communication

Education

Bachelor's Degree in Supply Chain, Industrial Engineering, Business Administration, Analytics, or related field

Tools

Power BI

Fabric

Power Query

Power Automate

Power Apps

SAP

Job description

Channel Order Management & Analytics Leader (Manager). At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Channel Order Management & Analytics Leader is responsible for managing the overall health of the Channel organization’s global open order book and leading the team supporting order management activities. This role plays a critical role within the Channel Supply Chain organization, ensuring seamless coordination between distribution partners and TE’s internal Business Units (PBUs) and manufacturing plants. Channel operates in a unique supply chain environment where distribution partners, including Arrow, TTI, Mouser, Avnet, Heilind, and others, serve as customers, while TE’s PBUs and plants act as internal suppliers. This position is accountable for driving the end-to-end supply chain flow between these stakeholders, ensuring operational excellence and customer satisfaction. The successful candidate will oversee and optimize a complex order management operation, improve supply chain visibility, and drive process excellence. In addition, the role will lead the transformation of current operational processes toward a more proactive, analytics-driven, and automated operating model. This includes leveraging data, technology, and automation solutions to improve efficiency, scalability, accuracy, and decision-making. The role requires a proven supply chain professional with the ability to operate effectively across all levels of the organization, from detailed operational execution and planner-level problem solving to strategic decision-making and executive stakeholder engagement.

Roles & Responsibility

PILLAR 1 - Own & Run the Operation - Order & Supplier Management

Own the health of the Channel open order book, including order intake, confirmations, past-due aging, exception aging, and OTIF delivery across 10-14 analysts. Manage distributor backlog and exceptions, including past-due orders, unconfirmed lines, blocked orders, and expedites. Support distributor-specific supply chain activities, including drop-ship and stock orders, DTAM/design-registration demand, inventory pulls, and allocation commitments. Champion the TE Customer Value Proposition (CVP) to improve customer and distributor experience. Ensure SAP execution discipline, including schedule lines, ATP, recommit dates, ABCON/Ship Note validation, and Late Reason Codes. Internal Supplier Management & Collaboration Own the Channel-to-BU supplier scorecard, including confirmation adherence, lead-time compliance, fill rates, and recovery performance. Establish recurring reviews with PBU planners, schedulers, and supply planning teams. Build collaborative relationships with BUs and plants to proactively identify and resolve constraints. Translate supply constraints into distributor impact and drive mitigation plans. Act as the escalation bridge between Channel, BUs, Customer Care, and distributors.

PILLAR 2 - Transform the Operating Model

Shift the team from reactive issue resolution to proactive prevention using early-warning analytics. Re-engineer daily operations to provide analysts with prioritized work queues and reduce manual preparation effort. Deploy Power BI dashboards that predict risks and support decision-making. Create planner-focused views for response aging, recommit tracking, ATP failures, and pending actions. Lead change management while maintaining operational performance and service levels.

PILLAR 3 - Institutionalize Process, Automation & AI

Automation & AI Adoption Drive the automation roadmap using Power BI, Fabric, and Power Query while maintaining SAP as the system of record. Replace manual Excel-based cleansing, exception handling, and work allocation with automation. Implement AI-driven logic, including exception flags, ATP failure indicators, risk scoring, Next Best Action recommendations, and predictive delay management. Deliver phased solutions, including automated prioritization, dashboards, workflow automation, and future-state Power Apps capabilities. Process, Records & Compliance Standardize and document SOPs for all order management activities. Develop auditable tracking and record-keeping processes for data intake, task logging, and status history. Standardize exception codes, aging buckets, root-cause analysis, and corrective actions. Modernize FTZ program maintenance through automated tracking, reconciliation, and compliance management. Standardize SAP update procedures and controls to ensure accurate, repeatable, and audit-ready execution.

Desired Candidate Profile

8+ years of progressive supply chain experience in Order Management, Backlog Management, Materials Planning, Supply Planning, or Customer Operations.
Prior people management experience as a Supervisor, Team Lead, or Manager ( mandatory ).
Strong SAP expertise (SD/MM modules) with the ability to drive accurate order execution and coach team members.
Exposure to SAP IBP is an added advantage.
Advanced Power BI and Advanced Excel skills for reporting, analytics, and decision-making.
Strong analytical, problem-solving, and continuous improvement mindset.
Bachelor's Degree in Supply Chain, Industrial Engineering, Business Administration, Analytics, or a related field.
Strong English communication skills (written and verbal).

Preferred Qualifications

Experience in Distribution or Channel Supply Chain Operations, preferably in electronic components or distributor-facing environments.
Proven experience in Supply Chain Digital Transformation, including automation initiatives using Power BI, Power Query/Fabric, Power Automate, and Power Apps.
Ability to think strategically and redesign operating models while managing day-to-day execution.
Experience managing supplier relationships and cross-functional stakeholders, including KPI and scorecard ownership.
Knowledge of FTZ (Foreign Trade Zone) and Trade Compliance processes.
Exposure to AI/ML-enabled decision support, Business Objects, APICS CPIM/CSCP, Lean, Kaizen, or Six Sigma methodologies.

Key Competencies

Managing & Measuring Work Building Effective Teams People Leadership & Motivation Change Management & Leadership Strategic Mindset Results Orientation Stakeholder Management Continuous Improvement Core Values Integrity Accountability Teamwork Innovation Inclusion Success Factors (SET) Strategy Execution Talent Development Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Core Values Integrity Accountability Teamwork Innovation Inclusion

Inclusion, Integrity, Accountability, Innovation, Teamwork

ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS