Change Analyst

Iron Mountain Incorporated; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Iron Mountain Incorporated is seeking a vision-driven Change Analyst to join our Global Business Services (GBS) EPMO Center of Excellence. You’ll guide enterprise-wide digital transformations from strategy to execution, aligning cross-functional teams and elevating change adoption across the globe.

You’ll apply proven change-management methods, perform readiness assessments, craft communications, and drive collaboration while tracking adoption metrics to mitigate risks and deliver measurable

Qualifications

• 4+ years of corporate experience, incl. 3+ years in hands-on change management across HR, Finance, IT or Operations.
• Strong knowledge of change management frameworks (Prosci or CCMP desirable).
• Experience with enterprise workflow platforms and cross-functional collaboration.

Responsibilities

• Apply structured change management frameworks to design pragmatic adoption plans.
• Conduct impact analyses, readiness assessments, and stakeholder mapping.
• Craft strategic communications to simplify complex initiatives.
• Drive cross-functional collaboration and decision-making forums.
• Track adoption metrics and mitigate risks post-implementation.

Skills

Prosci CCMP

Change management

Stakeholder management

AI tools prompt engineering

Cross-functional leadership

Education

Bachelor's in Business Administration

Master's degree preferred

Tools

Monday.com

Salesforce

Oracle

Workday

Google Workspace

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That is why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a vision-driven Change Analyst to join our Global Business Services (GBS) EPMO Center of Excellence (CoE) team.

In this role, you’ll play a key part in guiding enterprise-wide digital transformations from strategy to seamless execution. Working within our Center of Excellence framework, your expertise will help drive smooth process adoption, minimize operational friction, and turn high-value corporate initiatives into measurable business successes. Here, your ability to align cross-functional teams and elevate organizational change ensures our global business remains agile, connected, and built for the future.

What You’ll Do (Responsibilities)

• Apply structured change management frameworks: Utilize proven methodologies like Prosci Certification or CCMP is highly desirable to design pragmatic change plans that accelerate solution adoption and minimize resistance across people, processes, and technology.
• Conduct impact analyses & change readiness assessments: Evaluate organizational readiness throughout project lifecycles, identifying key stakeholders and aligning change strategies with broader digital transformation targets.
• Craft strategic communications: Develop engaging, high-quality messaging that simplifies complex initiatives into clear action plans, boosting user experience and stakeholder alignment.
• Drive cross-functional collaboration: Facilitate working groups and steer decision‑making forums to align global teams, resolve stakeholder bottlenecks, and foster collaborative working relationships.
• Track adoption metrics & mitigate risk: Measure post‑implementation usage, perform root‑cause analysis on adoption bottlenecks, and deploy targeted risk mitigation strategies.

What You’ll Bring (Skills & Qualifications)

• 4+ years of professional corporate experience, including 3+ years dedicated to hands‑on change management across functions like HR, Finance, IT, or Operations.
• Strong knowledge of change management frameworks (Prosci Certification or CCMP is highly desirable).
• Practical experience leveraging workflow and enterprise platforms like Monday.com, Salesforce, Oracle, Workday, or Google Workspace.
• Proven ability in written and verbal communication, stakeholder management, root‑cause analysis, and cross‑functional leadership.
• Familiarity with AI tools and prompt engineering to streamline stakeholder analysis and change communications is a plus.
• Bachelor’s degree in Business Administration, Communications, Human Resources, or a related field (Master's degree preferred).

Category: Project/Program Management Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.