CarDekho Hiring For Technical Retail Associate at Mumbai

Outworks Solutions Private Limited; Mumbai Suburban; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading retail company in Mumbai is seeking Technical Retail Associates to provide excellent customer service. Candidates should have 2-6 years of experience in customer handling and preferably in the automotive category. This role requires strong communication skills and the ability to work on weekends. The ideal candidate will assist customers with their needs effectively and manage transactions promptly.

Qualifications

• 2-6 years of relevant customer handling/retail experience.
• Automotive Category experience preferred.
• Experience as Evaluator / Mechanic / Service Advisor or Assistant Service Advisor.

Responsibilities

• Cultivating successful relationships with customers.
• Assisting customers with purchase decisions.
• Handling physical inventory counts.
• Preparing inspection reports for customer cars.

Skills

Customer service

Time management

Communication skills

Education

Bachelor’s Degree in relevant field

Job description

Job Description:

We at CarDekho are looking for Technical Retail Associates who will help in ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service by assisting customers with questions and needs.

.Cultivating successful relationships with customers by completing each transaction in a quick and efficient manner .Identifying customer requirements and assisting customers with purchase decisions. .Handling all operation Assisting in physical inventory counts, handling price negotiations with customer, breaking their expectations, making sure that customers paperwork and payments are completed efficiently and timely. .Inspecting customer car and preparing inspection report

Job Responsibilities:

.Cultivating successful relationships with customers by completing each transaction in a quick and efficient manner .Identifying customer requirements and assisting customers with purchase decisions. .Handling all operation Assisting in physical inventory counts, handling price negotiations with customer, breaking their expectations, making sure that customers paperwork and payments are completed efficiently and timely. .Inspecting customer car and preparing inspection report

Candidate Attributes:
.2-6 years of relevant customer handling/retail experience is a must & Automotive Category experience will be preferred. .2+ years of experience as an Evaluator / Mechanic / Service Advisor or Assistant Service Advisor in a reputed authorized service station. .Bachelor’s Degree in appropriate field of study or equivalent work experience .Extremely organized with strong time-management and communication skills .Should be comfortable to work on weekends