Captains and Stewards - BHM/DHM

Gamut HR Solutions; Hyderabad; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A premier HR solutions company in Hyderabad is seeking experienced Captains and Stewards for a mid-level full-time role. The ideal candidates will possess strong skills in staff training, guest relations, and fine dining service. This role involves leading the service team, ensuring high standards of hospitality, and delivering exceptional customer experiences. Join a dynamic team dedicated to operational excellence and guest satisfaction.

Qualifications

• Skills in staff training to develop team performance and morale.
• Expertise in guest relations for high customer satisfaction.
• Proficiency in food service for memorable dining experiences.
• Knowledge in table setup for an appealing dining environment.
• Ability to efficiently process orders with accuracy.
• Experience in delivering fine dining service.
• Strong communication skills for guest interaction.
• Ability to work collaboratively with kitchen staff.

Responsibilities

• Lead and train the service team for high hospitality standards.
• Oversee the setup of dining areas and ensure service alignment.
• Address and resolve service-related issues promptly.
• Manage guest interactions and special requests.
• Coordinate with kitchen staff for a synchronized dining experience.
• Monitor service speed and quality for superior performance.
• Maintain knowledge of menu offerings and specials.
• Support continuous improvement of service procedures.

Skills

Staff Training

Guest Relations

Food Service

Table Setup

Order Taking

Fine Dining Service

Communication Skills

Collaboration with Kitchen Staff

Education

BHM/DHM

Job description

Skills:
Staff Training, Guest Relations, Food Service, Table Setup, Order Taking, Fine Dining Service,

Company Overview

Gamut HR Solutions is dedicated to offering employment opportunities that align with your career goals. With a small, dynamic team of 2-10 employees, our headquarters is located in Hyderabad. We specialize in connecting candidates with suitable job openings. For more information, visit our website at gamuthrsolutions.com.

Job Overview

We are seeking experienced Captains and Stewards specializing in BHM/DHM for a mid-level position at our Hyderabad location. This is a full-time role, ideal for candidates with a passion for excellent service and attention to detail. The selected candidates will play a pivotal role in ensuring exceptional service and efficient operations.

Qualifications And Skills

• Must possess skills in staff training to develop and improve the performance and morale of our team members (Mandatory skill).
• Expertise in guest relations to ensure high levels of customer satisfaction and repeat business (Mandatory skill).
• Proficiency in food service, which is essential for delivering a memorable dining experience to our guests (Mandatory skill).
• Knowledge in table setup to create an appealing and organized dining environment conducive to high-quality service.
• Ability to efficiently take and process orders, ensuring accuracy and timeliness in service delivery.
• Experienced in providing fine dining service, offering refined and courteous service to match upscale dining expectations.
• Strong communication skills to clearly interact with guests and team members, enhancing teamwork and service quality.
• Ability to work collaboratively with the kitchen staff to ensure seamless coordination and service delivery.
  
  

Roles And Responsibilities

• Lead and train the service team to maintain high standards of hospitality and efficiency in daily operations.
• Oversee the setup and preparation of the dining areas, ensuring alignment with service requirements and aesthetic standards.
• Address and resolve any service-related issues or guest complaints swiftly and professionally.
• Manage guest interactions attentively and ensure all special requests are handled warmly and adequately.
• Coordinate with kitchen staff and management to ensure a seamless and synchronized dining experience.
• Monitor service speed and quality, making adjustments as necessary to maintain superior performance.
• Maintain up-to-date knowledge of menu offerings, including any changes or daily specials.
• Support the continuous improvement of service procedures and standards to enhance guest satisfaction and operational efficiency.