Capgemini Looking for Talent Acquisition | 3 to 5 years | Kolkata at Kolkata, West Bengal

Kotak Mahindra; Kolkata; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player seeks a dynamic professional to enhance HR operational excellence. This role involves organizing knowledge-sharing sessions, collaborating with clients to address process challenges, and managing candidate information. You will be responsible for developing and mentoring junior team members while fostering a positive team culture. With a focus on improving client satisfaction and operational efficiency, this position offers a chance to make a meaningful impact in a collaborative environment. If you are passionate about HR processes and client management, this opportunity is perfect for you.

Qualifications

• Expertise in managing both internal and external clients.
• Strong problem-solving and business acumen skills required.

Responsibilities

• Organize knowledge sharing sessions within and across teams.
• Develop process excellence in HR operational activities.
• Monitor progress and provide status reporting to project management.

Skills

Client Management

Process Design

Problem Solving

Communication Skills

Team Collaboration

Job description

Job Description

Organize knowledge sharing sessions both within the team and cross teams.

Collaborate with client team to understand process challenges, flows, etc.

Work with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.).

Develop process excellence in HR Operational activities (e.g. manage candidate information, create requisitions, candidate screening, interview scheduling, offer management, reporting, etc.).

Provide clarification of Talent Acquisition policies and procedures across teams.

Monitor progress toward reaching commitment thresholds and provide status reporting to core project management team.

Create and update all required process documentation (process maps and procedures) within agreed timeframes on the defined support tool.

Maintain collaborative relationships with vendors and internal stakeholders.

Handle regular communication with the Client counterparts and build relationships with them for future delivery.

Continually seek out ways to improve Client satisfaction.

Build a positive and supportive team culture and help the team to improve efficiency.

Contribute to team “Business As Usual” activities such as hiring, process improvement, service standardization, etc.

Develop, mentor, and coach junior members.

Handle client communication and reporting.

Primary Skills

Demonstrate expertise in leading and managing both internal and external clients.

Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.

Secondary Skills

Exhibit strong problem-solving and business acumen skills.

Demonstrate advanced proficiency in written and verbal communication skills.