Capgemini Hiring for HR Operations | To Year | Kolkata at Kolkata, West Bengal

Capgemini; Kolkata; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player seeks a dedicated HR professional to enhance client interactions and streamline HR processes. In this dynamic role, you will respond to client queries across various platforms, manage HR transactions, and support talent development initiatives. Your contributions will ensure efficient HR operations and foster a collaborative environment through knowledge sharing. If you are passionate about HR and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Strong understanding of HR processes and policies.
• Ability to manage multiple HR transactions effectively.

Responsibilities

• Respond to client queries through various communication channels.
• Process HR transactions and provide support across multiple HR functions.
• Organize knowledge sharing sessions and update process documentation.

Skills

Client Communication

HR Transactions Processing

Case Management

Knowledge Sharing

Stakeholder Management

Education

Bachelor's Degree in Human Resources or related field

Tools

HR Management Systems

Documentation Tools

Job description

Capgemini – Kolkata, West Bengal

About 11 hours ago, from Capgemini

Responsibilities:

1. Respond to client’s queries accurately (via phone, live chat, email and case management system).
2. Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.).
3. Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests.
4. Provide clarification of HR policies and procedures.
5. Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
6. Organize knowledge sharing sessions both within the team and cross teams.
7. Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
8. Liaison with third parties, vendors and multiple stakeholders.