Buyer Experience

Truva; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Truva is seeking a proactive Buyer Experience professional in Mumbai to drive revenue by building strong client relationships and guiding clients through the housing market.

Responsibilities include negotiations, market analysis, lead generation, and cross-functional collaboration to align sales strategies with marketing and product teams.

Qualifications

• Bachelor’s degree in Business, Marketing, Real Estate or related field.
• Proven experience in business development, partnerships, or key account management.
• Strong understanding of housing market and customer needs.
• Excellent communication and interpersonal skills.
• Ability to work independently and within a team.
• Track record of meeting or exceeding sales targets.

Responsibilities

• Build and maintain strong client relationships and guide clients through the buying process.
• Negotiate terms and close deals to drive revenue growth.
• Stay updated on market trends and competitors to position Truva’s offerings.
• Lead generation and collaboration with growth/marketing to optimize funnels.
• Coordinate with marketing and product teams to align sales strategies.
• Own growth initiatives and contribute to P&L at market level.

Skills

Client relationships

Negotiation

Market research

Lead generation

Collaboration

CRM software

Communication

Education

Bachelor’s degree in Business/Marketing/Real Estate

Tools

MS Office

CRM software

Job description

Role Overview: We are looking for a passionate problem solver to join our dynamic Buyer Experience team. In this role, you will be responsible to drive revenue growth by building strong client relationships, understanding their needs and helping them navigate the housing market with ease. If you’re enthusiastic about real estate and want to make a meaningful impact in people’s lives, we’d love to hear from you!

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with clients, understand their needs, conduct property visits, provide in-depth property information, and guide clients through the buying process to ensure a seamless experience.
• Negotiation and Closing: Negotiate terms and close deals, ensuring a smooth transition from prospect to customer.
• Market Research: Stay updated on market trends, competitors, and emerging technologies to effectively position Truva’s products and services.
• Prospecting and Lead Generation: Work closely with the growth and marketing team to strategize and optimize customer funnels and outreach platforms, including social media, listing platforms, brokers, referrals, etc.
• Collaboration: Work closely with the marketing and product teams to align sales strategies and provide feedback on customer needs and preferences.
• P&L Impact: Over time, take ownership of managing and strategizing growth initiatives while being accountable for the Profit & Loss (P&L) at a micro-market level.

Qualifications:

• Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
• Proven experience in business development, strategic partnerships, key account management, preferably in the tech space
• Strong understanding of the housing market and customer needs.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Proficient in CRM software and Microsoft Office Suite.