Business Transformation Manager

Align Technology, Inc.; Delhi; On-site; INR 2,200,000 - 3,600,000; Full time

Job summary

Align Technology, Inc. in New Delhi seeks a Business Transformation Manager to drive growth across key accounts and segments. You will own sales targets, lead transformation initiatives, and partner with customers and internal stakeholders to deliver revenue outcomes.

The role emphasizes data analytics, program management, change management, and cross-functional collaboration with Sales, Marketing, Clinical, Customer Success, Finance and Operations to drive business impact.

Qualifications

• 8–12 years of progressive experience in sales enablement, commercial excellence, or business transformation.
• Experience in healthcare or medtech is preferred.
• Proven ability to lead cross-functional initiatives with external senior stakeholders.
• Strong business acumen and ability to translate strategy into execution.
• Excellent communication and executive-level stakeholder management.
• Fluent in English.

Responsibilities

• Own and deliver sales, adoption, and growth targets across accounts, territories, or programs.
• Identify growth opportunities through segmentation, performance analysis, and planning.
• Drive adoption of strategic products and solutions and translate plans into revenue growth.
• Manage end-to-end transformation programs with defined milestones and governance.
• Develop change-management plans and create playbooks for ongoing excellence.
• Collaborate with Sales, Marketing, Clinical, Customer Success, Finance and Operations.

Skills

Sales enablement

Commercial excellence

Business transformation

Stakeholder management

Data analytics

Education

MBA

Bachelor's in Business

Tools

CRM software

Excel

BI dashboards

Job description

Business Transformation Manager

Department: Sales

Employment Type: Full Time

Location: APAC-India-New Delhi

Description

About this opportunity

The Business Transformation Manager is responsible for driving business growth and accelerating adoption of strategic initiatives across key accounts and customer segments. This role combines commercial ownership with transformation leadership, leveraging data, process improvement, consulting, and change management to improve customer performance and deliver revenue outcomes.

Acting as a strategic partner to customers and internal stakeholders, the Business Transformation Manager will identify growth opportunities, lead business improvement initiatives, drive program adoption, and be accountable for achieving defined sales and business performance targets.

Role expectations

In this role, you will…

Business Growth & Revenue Delivery

• Own and deliver assigned sales, adoption, and growth targets across designated accounts, territories, or strategic programs.
• Identify and unlock growth opportunities through customer segmentation, performance analysis, and business planning.
• Drive increased utilization and adoption of strategic products and solutions.
• Develop and execute account-specific transformation plans that translate into measurable revenue growth.
• Monitor business performance and proactively implement corrective actions to close performance gaps.

Business Transformation & Consulting

• Partner with customers to assess current business performance and identify opportunities for improvement.
• Design and implement structured transformation initiatives that enhance practice profitability, patient conversion, operational efficiency, and product adoption.
• Act as a trusted advisor to key customers, helping them achieve sustainable business growth.
• Lead pilot projects and scale successful business transformation models across the organization.

Program & Project Management

• Manage end-to-end execution of strategic initiatives and transformation programs.
• Define project objectives, success metrics, timelines, and governance mechanisms.
• Coordinate cross-functional resources to ensure delivery against agreed milestones.
• Track and report business impact, adoption metrics, and ROI.

Process Improvement & Change Management

• Identify operational bottlenecks and implement scalable solutions.
• Drive adoption of new programs, tools, and best practices among customers and internal teams.
• Develop change management plans that ensure sustainable behavioral and process improvements.
• Create frameworks and playbooks that support ongoing business excellence.

Data Analytics & Business Insights

• Analyze customer and business performance data to identify trends, opportunities, and risks.
• Develop actionable recommendations to improve sales productivity and customer outcomes.
• Create dashboards and reporting mechanisms to measure program effectiveness.
• Use data-driven insights to influence decision-making and prioritization.

Stakeholder Management

• Collaborate closely with Sales, Marketing, Clinical, Customer Success, Finance, and Operations teams.
• Build strong relationships with key customers and internal stakeholders.
• Present business reviews, transformation roadmaps, and performance updates to senior leadership.
• Influence stakeholders to drive alignment and successful execution of strategic initiatives.

What we're looking for

In this role, you’ll need …

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 8–12 years of progressive experience in sales enablement, commercial excellence, or business transformation, ideally in healthcare or medtech.
• Proven experience leading strategic cross-functional initiatives and engaging with external senior stakeholders.
• Strong business acumen and ability to translate strategy into actionable execution.
• Excellent communication, influence, and stakeholder management skills—especially at executive level.
• Fluent in English