Business Systems Analyst

Apple Inc.; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Apple Inc. in Bengaluru, India, seeks a Payroll Systems Specialist to support SAP HR, Kronos, and ADP Global View Payroll across multiple regions. You will analyze, design, and document payroll workflows, integrate systems, and develop dashboards for real-time metrics.

The role involves automating data quality checks with Dataiku, applying ML to detect anomalies, and collaborating with global teams to ensure compliant payroll processing and reporting. Strong communication is essential.

Qualifications

• Technical knowledge of payroll systems and processes (SAP HR, Kronos, ADP Global View Payroll, PWC payroll).
• Experience with integrations such as GL postings, stock, benefits, and third-party connections.
• Experience supporting global payroll across AMR/EMEA/APAC regions.

Responsibilities

• Provide high-quality payroll support to internal and external groups.
• Gather, define and document functional requirements for payroll systems (SAP, non-SAP).
• Develop and maintain Tableau dashboards for real-time payroll metrics and reporting.
• Design automated data workflows using Dataiku to streamline payroll data processing.
• Apply machine learning techniques to identify patterns and optimize payroll processes.
• Support audits and cross-functional testing related to payroll operations.

Skills

Payroll systems knowledge

SAP HR

Workday knowledge

Data automation

Tableau

Machine learning basics

Communication skills

Education

Bachelor’s degree in a related field

Tools

Kronos

ADP Global View Payroll

PWC payroll

Dataiku

Tableau

Job description

Team up with Apple, one of the most influential technology leaders in the industry. Join the Apple Finance organization and make a positive impact, where you will share in a commitment to excellence by partnering with world-class teammates, all with one unified vision - creating innovative products that delight customers. Finance is about "fueling innovation". We do this by hiring quality individuals with integrity and personal accountability, who value teamwork, work product excellence and proactive thinking. As part of this group, you will play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is important to upholding our global dedication to perfection, and it is directly responsible for shaping the company's future. If you share these values and want to be part of something big, contact us today.Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Description

Provides high quality customer service to both internal and external groupsWork with business users, payroll managers, and vendors to gather, define, and document functional requirements for SAP technical solutions and non SAP payroll systemsMaster data management and data audits for payrollKnowledge of PWC/ non-SAP payroll to managePayroll Managed service model experienceDaily support of payroll on monitoring, testing, and performance issuesAnalyses and explains all components of payroll processingIdentifies, analyses, researches and resolves errors and discrepancies between Apple’s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processingEnsures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirementsSolves day-to-day operational problems of varied scope and complexityDesign and implement automated data workflows using Dataiku to streamline payroll data processing and validationDevelop and maintain Tableau dashboards for real-time payroll metrics, trends analysis, and executive reportingApply machine learning techniques to identify patterns, predict payroll anomalies, and optimize payroll processesAutomate data quality checks and reconciliation processes between multiple payroll systemsSupports global peers, acting as a back-up or additional resource for audits, error handling, and payroll processing in the AMR/ EMEA/ APAC regionsHandling of confidential data and understanding of responsibilityAssists other analysts when needed

Minimum Qualifications

• Technical knowledge of payroll systems and processes relevant to system functionality being supported by Apple - Employee Systems, Kronos, ADP Global view Payroll, PWC payroll
• Hands on experience in dealing with integrations such as GL Postings, Stock, Benefits, Banking and other 3rd party connections
• Familiarity with the Payroll modules in the system like SAP HR, PWC and other payrolls
• Workday process and integration with payroll system knowledge, preferred
• Support Global Payroll systems for technical defects, enhancements or regular maintenance for Payroll Operations/Processing teams on system issues
• Interfaces: Manual G2 creation for massive uploads and Maintain G2 configuration interface (internal and external)
• Functional payroll knowledge of global countries
• Create and update system issues tickets as needed, hold regular calls with IS&T, ADP and business partners to communicate & monitor issue closure
• Participate in cross-functional testing by creating scenarios, executing test cases, help signing-off and moving changes to production
• Providing consulting in system behavior queries and configuration support as needed for Comp services
• Strong communication skills with different partners, internal & external
• Manage timely communications on critical issues to leadership regarding system and customer impacts
• Availability to work outside business hours to support payroll processing times
• Education - Qualifications are generally met by someone who has a technical Bachelor’s degree or 5+ years of experience in similar roles.

Preferred Qualifications

• Experience working for large MNC s as support or implementation consultant
• Experience supporting or implementing multiple country payrolls in SAP and non-SAP
• Basic understanding of data automation platforms, particularly Dataiku for building and deploying data pipelines and workflows
• Basic understanding of Tableau for creating interactive dashboards and data visualization for payroll analytics and reporting
• Basic understanding of basic AI/ML models including predictive analytics, classification algorithms, and anomaly detection for payroll data analysis
• Basic understanding in automating repetitive payroll processes using data science tools and techniques
• Experience in driving automation and process improvements

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