Business Systems Analysis Advisor

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

NTT DATA seeks a Business Systems Analysis Advisor to join the Bangalore, Karnataka team, focusing on service catalog management, incident-related support, and requirements translation into functional specs. The role involves collaborative workshops with process owners, creating detailed development stories, and ensuring quality standards before UAT acceptance.

The candidate will participate in daily standups and grooming sessions, contributing to process improvements and timely deliverables

Qualifications

• Translate high-level business requirements into functional specifications for service catalog activities.
• Create detailed development stories and acceptance criteria for service catalog.

Responsibilities

• Assist support teams with incidents related to Service Catalogue items.
• Recommend new methods to improve quality and productivity for the service catalog.
• Translate business requirements into functional specs for service catalog activities.
• Test and sign-off Service Catalogue items before UAT acceptance by Process Owner.
• Arrange workshops with process owners to document requirements or enhancements.
• Create development stories and acceptance criteria for service catalog.
• Ensure adherence to quality standards and project deliverables.
• Participate in daily standups, story grooming, and retrospectives; suggest improvements.

Skills

Service Catalog

Requirements analysis

Incident management

Tools

Jira

Job description

Business Sys. Analysis Advisor Req ID: 387294 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Business Sys. Analysis Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

• Assist support teams with incidents reported that are related to Service Catalogue items.
• Recommend new methods, suggests alternative solutions and changes to established methods to improve quality and increase productivity related to the service catalogue.
• Translate high-level business requirements into functional specifications for input into service catalog activities.
• Responsible for test and sign-off of Service Catalogue items prior to releasing to Process Owner for UAT acceptance.
• Arrange workshops with process owners with the purpose of documenting requirements or enhancements requested.
• Creating detailed development stories and acceptance criteria for service catalog.
• Ensure adherence to quality standards and attainment of project deliverables.
• Participating proactively in daily standup meetings, story grooming sessions, team retrospectives. Also suggesting and implementing improvements.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .