Business Support Administrator

WSP in India; Bengaluru; Hybrid; INR 450,000 - 750,000; Full time

Job summary

WSP India is seeking a capable Business Support Administrator to provide professional administrative and business support across multiple teams. You will prepare presentations, reports and materials in line with brand guidelines, assist with purchases and system support, and handle queries in a timely, professional manner.

The role requires a university degree or diploma, strong Microsoft 365 skills, and excellent communication with a proactive, collaborative mindset.

Qualifications

• Proficient in Microsoft 365 tools and capable of creating high-quality documents.
• Strong written and spoken communication with keen attention to detail.
• Demonstrated ability to work independently and meet deadlines while supporting multiple teams.

Responsibilities

• Provide professional administrative and business support services to multiple teams.
• Collaborate across departments to handle diverse requests and SLA targets.
• Prepare presentations, documents, reports, and material to high standard in line with brand guidelines.
• Assist with purchases and system support tasks.
• Respond promptly to queries from colleagues and ensure smooth workflows.
• Act as a first point of contact for policy, procedure and business continuity support.

Skills

Microsoft 365

Presentations

Communication

Attention to detail

Education

University degree / Diploma

Tools

Microsoft Word

PowerPoint

Excel

Adobe InDesign

Job description

Job Description

The UK GCC Business Solutions team is the backbone of the UK WSP business and is vital to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics, Concierge, Travel and Fleet. We also have a Personal Assistant network providing support to our senior leaders.

• As a Business Support Administrator, you will report to a Business Support Lead.
• You will be able to meet your colleagues, share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

Responsibilities

• Professional administrator. Expert problem solver. Impeccable organizer. These are just a few attributes of a WSP Business Support Administrator.
• Responsible for providing a professional and effective administrative and business support service.
• You will be required to collaborate with multiple teams across the business to successfully support a range of requests.
• You will engage with colleagues to fulfil a range of support requests and ensure service level agreements (SLA’s), and performance standards are met.
• This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to):
• Preparation of presentations, documents, reports, accessibility and work winning material to a high standard in line with WSP brand guidelines.
• Purchases and system support.
• Support project tasks and requests.
• Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
• Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
• You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.

Qualifications

• An eye for detail, can communicate effectively and work independently and efficiently.
• Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is advantage.
• Strong verbal and written communication skills, with excellent attention to detail.
• A university degree / Diploma.

The right candidate will:

• Display a flexible and adaptable approach.
• Have excellent prioritization skills.
• Have a minimum of 3+ years' experience working as a Business Support Administrator, Documentation Specialist, in delivering a high-quality business solutions service in demanding and pressurized environments.
• Be very comfortable using their own initiative.
• Have the ability to collaborate and communicate effectively with other colleagues.

BGV

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.

About Us

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

• Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
• A collaborative team that thrives on challenges and unconventional thinking.
• A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

• Maximize collaboration.
• Maintain product quality and cultural integrity.
• Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.