Business Strategy & Operations

Lenskart; Delhi, Gurgaon; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Lenskart is seeking a high-caliber leader to own a crucial growth mandate with full accountability. You will partner with senior leadership to set strategy, build a cross-functional team, and drive AI-enabled improvements across Marketing, Operations, Sales, and Customer Experience.

You will lead high-impact initiatives, including scaling capabilities and building AI-driven workflows, while directly contributing to a ~$10B+ scale business mentality.

Qualifications

• Undergraduate degree from an IIT (or equivalent top-tier engineering institute) and/or an MBA from an IIM (or a global top-10 program).
• 6–10 years of experience with at least one stint at a top-tier management consulting firm or similar high-rigor environment.
• Direct experience leading or driving a program, deal, or business line worth $50–100M+ in revenue, cost, or capital impact.
• Prior experience as a founder or founding team member of a startup is a strong plus.
• Fluency with AI tools; using AI daily to research, analyze, write, and decision-make; ability to build AI-driven workflows or lightweight agents/tools.

Responsibilities

• Take end-to-end ownership of a critical mandate with full accountability for outcomes.
• Set strategy for your area in partnership with senior leadership.
• Build and lead cross-functional teams across Sales, Operations, Supply Chain, Marketing, Finance, and Customer Experience.
• Use AI as a default workflow; create automations to remove manual work where it adds value.
• Be hands-on in boardroom strategy, stores, or vendor negotiations as needed.
• Be personally accountable for outcomes and be recognized when KPIs move the needle.

Skills

Strategy & Leadership

AI Tools Proficiency

Cross-functional Leadership

Stakeholder Management

Problem Solving

Education

IIT/IIM degree

Job description

About Lenskart

Lenskart is Asia's largest eyewear company, serving over 40 million people across 175+ cities in India, Singapore, Dubai, and beyond. What started as an online eyewear store in 2010 has grown into an omnichannel powerhouse with 3,000+ stores, the world's most automated eyewear manufacturing facility, and a mission to serve one billion eyes. "Good is not good enough" is something you'll hear often at Lenskart - we're always pushing to go beyond vision correction and transform how people see and experience the world.

About the Role

This is a mandate to take end-to-end ownership of a problem that genuinely matters to Lenskart's next phase of scale - with real ownership, direct access to senior leadership, and the accountability that comes with it. This role is for builders who want to build something new, scale something that's already working, or take an established part of the business to its next order of magnitude. This is the kind of opportunity that can change the trajectory of your career.

What You'll Do

• Take full, end-to-end ownership of a business-critical mandate - not a slice of it, not a support role on it - with full accountability for the outcome

• Set the strategy for your area yourself, in close partnership with senior leadership, rather than executing someone else's plan

• Build and lead the cross functional muscle needed to get there - pulling in Sales, Operations, Supply Chain, Marketing, Finance, and Customer Experience as the problem demands, often without formal authority over those teams

• Use AI as a default part of how you work - for research, analysis, drafting, decision-support and speed. Build AI-driven workflows, automations, and tools to solve problems and remove manual work wherever it makes sense, not just use AI as a personal productivity aid

• Get hands-on wherever the problem is - a boardroom strategy conversation one day, a store floor or a vendor negotiation the next

• Be personally accountable for the outcome, and be recognized accordingly when it moves the needle

What We're Looking For

• Undergraduate degree from an IIT (or equivalent top-tier engineering institute) and/or an MBA from an IIM (or a global top-10 program) - this bar is real and non-negotiable

• 6 - 10 years of experience with at least one stint at a top-tier management consulting firm (McKinsey, BCG, Bain), a bulge-bracket investment bank, or a similarly selective, high rigor environment

• Direct experience having led or personally driven a program, deal, or business line worth $50 - 100M+ in revenue, cost, or capital impact

• Prior experience as a founder or founding team member of a startup (funded or bootstrapped, successful or not) is a strong plus

• A track record of solving genuinely hard, ambiguous problems at some of the best companies in the world

• Fluency with AI tools as a bare minimum, non-negotiable requirement. You should already be using AI daily to research, analyze, write, and make decisions faster, and be able to build AI-driven workflows, automations, or lightweight agents/tools to solve real problems, not just use AI as a chat assistant

• Excellent written and verbal communication — you can distill complexity into a one-pager a founder can act on immediately

What You Can Expect

A real, named mandate - not a rotation, not a bench role - with your name on the outcome

Direct exposure to how a ~$10B+ scale, founder led business makes decisions, and a genuine seat at the table where those decisions get made

The resources and backing to build, scale, or transform something that matters, plus the pressure and visibility that comes with owning it

A career defining reference point: the thing you built, not the title you held