Business Senior Analyst

Citi; Pune District; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Citi in Pune, India is seeking a Senior Business Analyst to bridge business users and technology teams. You will define requirements, explore data sources, and map systems goals to practical actions.

You will generate insights from performance data, advise on process improvements, and help ensure compliance and risk considerations are integrated into solutions.

Qualifications

• 8 years of experience in business analysis or systems analysis
• Bachelor's degree or equivalent experience
• Ability to liaise between business users and technologists

Responsibilities

• Define business, financial, and operations requirements and systems goals with decision makers and end users
• Identify scope and parameters of systems analysis to define outcome criteria and measure actions
• Analyze business processes and data sources to address capability gaps
• Generate and compile reports with probable causes and potential solutions to issues
• Provide counsel related to technology or operations and contribute to standards
• Filter, prioritize and validate complex material from multiple sources
• Assess risk in business decisions and drive compliance with laws and regulations

Skills

Analytical skills

Problem solving

Interpersonal skills

Communication skills

Education

Bachelor's degree

Job description

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications

• 8 years of experience in business analysis or systems analysis
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
• Proven interpersonal, diplomatic and influencing skills
• Consistently demonstrate clear and concise written and verbal communication

Education

• Bachelor's degree/University degree or equivalent experience

Job Family Group

Technology

Job Family

Business Analysis / Client Services

Time Type

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.