Business Product Advisor

FedEx Group; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

FedEx Chennai is seeking a seasoned Business Analyst to partner with stakeholders, document detailed IT requirements, and translate them into clear specifications. You will manage backlogs, support UAT, and drive change management while enabling data-driven improvements.

The role emphasizes collaboration with product managers and developers, attention to detail, and strong planning skills to deliver value across regional IT projects in a fast-paced logistics environment.

Qualifications

• Fluency in English is required.
• Strong attention to detail and accuracy.
• Ability to influence and persuade stakeholders.
• Excellent planning and organizational skills.
• Proven problem-solving abilities.
• Experience in project management and coordinating IT initiatives.

Responsibilities

• Collaborate with stakeholders to gather and document detailed IT requirements.
• Analyze business processes to identify improvements and IT-enabled opportunities.
• Translate requirements into clear functional specs, user stories, and acceptance criteria.
• Serve as a liaison between stakeholders and technical teams; ensure shared understanding of goals.
• Prioritize product backlog with PMs/POs and development teams.
• Manage UAT with business stakeholders to validate IT solutions.
• Lead change management and coordinate communications and training.
• Analyze data to identify trends and drive continuous improvement.
• Identify and implement regional project opportunities and align with organizational goals.

Skills

Fluent English

Attention to Detail

Influencing & Persuasion

Planning & Organizing

Problem Solving

Project Management

Education

Bachelor's degree in CS / EE / MIS

Job description

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing regional projects.

• Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives.
• Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness.
• Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts.
• Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements.
• Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities.
• Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs.
• Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders.
• Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts.
• Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives.
• Lead and implement regional projects, collaborating with cross‑skilled teams to ensure successful execution and alignment with organizational goals and standards.

Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline

Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions

Knowledge, Skills and Abilities

• Fluency in English
• Accuracy & Attention to Detail
• Influencing & Persuasion
• Planning & Organizing
• Problem Solving
• Project Management

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.