Business Operations Manager

Jobtailor; Hyderabad; On-site; INR 1,400,000 - 2,200,000; Full time

Job description

Responsibilities

• Manage and coordinate core business operations activities to support the objectives of an aligned business unit or department.
• Lead execution of operational initiatives across areas such as talent development, talent acquisition support, risk management, quality assurance, and reporting.
• Oversee preparation and analysis of operational and financial reporting, identifying trends, risks, and opportunities for leadership.
• Partner with business leaders to support workforce planning, resource coordination, and organizational changes.
• Coordinate and manage operational projects from initiation through completion, ensuring scope, timelines, and deliverables are met.
• Ensure compliance with firm policies, procedures, and operational standards; support mitigation of identified risks.
• Develop, implement, and refine operational processes, tools, templates, and metrics to improve efficiency and effectiveness.
• Support development and execution of communications and change initiatives to align stakeholders and reduce duplication.
• Serve as a point of escalation for operational issues and support resolution in collaboration with stakeholders.
• Provide guidance, coaching, and informal leadership to junior operations staff as applicable.

Requirements

• Bachelor’s degree in Business, Finance, Human Resources, Operations, Communications, or a related field; or equivalent experience.
• 5–8+ years of experience in business operations or related roles.
• Demonstrated experience coordinating projects, reporting, and operational processes.
• Strong analytical skills with the ability to translate data into insights.
• Experience working in dynamic, matrixed environments supporting multiple stakeholders.
• Proficiency with common productivity, reporting, and collaboration tools.

Core Competencies

Demonstrates expertise in managing business operations, including project coordination, operational reporting, and compliance with policies. Proven ability to analyze data for insights and support organizational changes while leading and mentoring junior staff.