Business Operations manager

Voiant Group; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance (medical, dental, and

Unlimited PTO

Career progression

Certification sponsorship

Remote-friendly / hybrid

Collaborative, low-hierarchy team

Job summary

Voiant in India is seeking a Business Operations Manager to own HR and operations for the local team. You’ll manage employee records, onboarding, vendor coordination, IT provisioning, and process documentation, ensuring seamless day-to-day operations across the region.

You’ll build scalable systems, standardize processes, and collaborate with Recruiting, Finance, Marketing, and other teams to keep the India operation running smoothly while aligning with North American time zones.

Qualifications

• 5+ years of experience in business operations or HR operations, ideally in India.
• Knowledge of Indian employment practices, PF, gratuity, and leave regulations.
• Hands-on onboarding and IT administration experience (Google Workspace, device setup).
• Experience managing payroll providers, IT support, and benefits partners.
• Ability to build and document scalable processes for teams to follow.
• Excellent written and verbal communication; service-minded approach.
• Discretion with confidential information such as compensation and client matters.
• Willingness to work hours overlapping North American time zones.

Responsibilities

• Manage HR operations for the India team, including records, leave, policy compliance, payroll coordination, benefits, and statutory compliance.
• Oversee end-to-end onboarding and offboarding, including device provisioning and system access.
• Support performance reviews, employee programs, and recruiting coordination.
• Coordinate with external vendors and maintain HR processes and documentation.
• Lead transition of operational responsibilities with structured handover and continuity.

Skills

Operations experience

HR operations

Onboarding & IT admin

Vendor management

Process documentation

Communication skills

Confidentiality

North America overlap

Tools

Google Workspace

Microsoft 365

Job description

Voiant is a global consulting firm specializing in Sales Performance Management (SPM) and Revenue Operations (RevOps) . We partner with enterprise organizations to design, implement, and optimize platforms that power how sales teams are planned, measured, and paid - working across leading EPM platforms.

Our clients are Fortune 500 and high-growth companies transforming how they manage their sales and revenue planning process. When you join Voiant, you work on high-impact engagements that sit at the intersection of business strategy, data, and technology.

The Opportunity

We're looking for a Business Operations Manager to join our growing team in India. As our India team grows, we need a dedicated owner for the operational backbone that keeps it running: HR, onboarding, IT and the everyday questions our people bring.

You'll take ownership of these areas, build scalable processes around them, and become the go-to point of contact for the team.

This role is ideal for someone who:

• Enjoys building processes from the ground up and making them run smoothly
• Is the person colleagues naturally turn to when they need something resolved
• Can move comfortably between HR and operations topics in the same day
• Wants to shape how a growing firm scales its operations

What You'll Do

Human Resources & Employee Operations

• Manage HR operations for the India team, including employee records, leave and attendance, policies, payroll coordination, benefits, and statutory compliance.
• Oversee end-to-end employee onboarding and offboarding, including device provisioning, account setup, system access, software licenses, and access revocation.
• Support performance reviews, employee programs, and recruiting coordination.
• Manage employee queries, coordinate with external vendors, and maintain HR processes and documentation.

Business Operations & Leadership Coordination

• Lead the transition of operational responsibilities from the current Operations Lead through a structured handover, ensuring continuity and reducing routine operational dependencies on firm leadership.
• Standardize operational processes and develop the staffing model for HR, Operations, and IT support in India, including in-house and outsourced resources.
• Coordinate with Recruiting, Finance, and other teams to ensure smooth workflows
• Coordinate with internal teams, including Marketing, to track deliverables, follow up on action items, and flag potential delays or risks.

What We’re Looking For

Required

• 5+ years of experience in business operations, HR operations, or office and people operations, ideally in India
• Working knowledge of Indian employment practices and statutory compliance, such as PF, gratuity, and leave regulations
• Hands-on experience running employee onboarding and IT administration, such as Google Workspace or Microsoft 365 accounts and device setup
• Experience managing vendors such as payroll providers, IT support, and benefits partners
• A track record of building and documenting processes that others can follow
• Excellent written and verbal communication, and a warm, service-minded approach to team questions
• Discretion with confidential information such as compensation, employee, and client matters
• Willingness to work hours that overlap regularly with North American time zones

Preferred

• Experience in a consulting, professional services, or SaaS firm
• Experience scaling operations at a growing firm
• Experience working in a fully remote team across North American time zones

Why Voiant

• Competitive salary benchmarked to top-tier consulting firms hiring in India
• Performance bonuses tied to delivery quality and client impact
• Comprehensive health insurance - medical, dental, and vision coverage for you and your family
• Unlimited PTO - we trust you to manage your time; take what you need
• Accelerated career progression - small firm, high visibility, fast advancement for strong performers
• Certification sponsorship - we invest in your platform certifications and professional development
• Remote-first / hybrid flexibility - work from where you're most productive
• Collaborative, low-hierarchy team - your ideas and contributions matter regardless of title
• Five core values that shape everything we do: Agile Thinking, Cultivation of Diversity, Grounded Humility, Inherent Curiosity, and Proactive Engagement

Voiant's Commitment to Diversity, Equity & Inclusion

We believe diverse teams build better solutions. Voiant welcomes applicants of all backgrounds, identities, and experiences. We are committed to creating an inclusive environment where every team member feels respected, supported, and empowered to do their best work - regardless of ethnicity, race, color, religion, gender, sexual orientation, marital status, age, national origin, disability, veteran status, or any other characteristic.