Business Operations & Growth Manager

Kaapro Management Solutions Pvt. Ltd.; Ahmedabad District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Kaapro Management Solutions Pvt. Ltd. is seeking a hands-on Business Operations & Growth Manager to own day-to-day execution and help build the business in Gujarat.

You will coordinate with founders, developers, brokers and partners, manage CRM and reporting, and drive channel growth and project onboarding. The role focuses on building repeatable processes, improving collaboration across teams, and identifying growth opportunities through digital and offline channels, while ensuring data

Qualifications

• Experience with CRM systems and pipeline management.
• Ability to coordinate across internal teams and external partners.
• Strong communication and relationship-building skills.
• Comfortable with analytics and reporting for business growth.

Responsibilities

• Own day-to-day operations and drive execution across functions.
• Manage CRM adoption, data discipline and reporting.
• Identify operational gaps and implement SOPs and processes.
• Onboard builders/developers and onboard projects onto the platform.
• Identify and onboard channel partners and brokers; track leads and conversions.
• Support sales, marketing and technology teams to accelerate growth.

Skills

CRM & pipeline management

Stakeholder relationship building

Sales & negotiation

Operations planning

Tools

CRM software

Excel / Google Sheets

MS Office

Job description

About the role

We are building a technology-enabled real-estate sales, marketing and channel-partner platform
focused initially on Gujarat.
The founders bring complementary expertise in technology, business strategy and real
estate development. We are looking for a hands-on Business Operations & Growth Manager
who can take ownership of day-to-day execution and help build the business systematically.
This is not a traditional corporate management role. We are looking for someone who enjoys
building, selling, coordinating and solving problems.

Key responsibilities

1. Business Operations

• Manage day-to-day business activities and priorities.
• Maintain CRM, reports, pipelines and follow-ups.
• Coordinate internal team members and external partners.
• Identify operational gaps and ensure timely resolution.
• Establish simple SOPs and repeatable processes.

2. Developer & Project Partnerships

• Identify and approach builders/developers.
• Build relationships with project sales teams.
• Onboard suitable projects onto the platform.
• Coordinate project information, inventory and marketing requirements.
• Maintain ongoing developer relationships.

3. Channel Partner Network

• Identify and onboard brokers/channel partners.
• Activate and support partners.
• Introduce suitable projects and opportunities.
• Track leads, site visits, follow-ups and transactions.
• Build a productive local partner network rather than only increasing registrations.

4. Sales & Revenue

• Own the overall business pipeline.
• Monitor leads qualification site visits negotiations bookings revenue.
• Follow up on high-value opportunities.
• Identify bottlenecks and coordinate relevant teams/partners.
• Support commercial negotiations where required.

5. Marketing Coordination

• Coordinate with marketing agencies, content creators and freelancers.
• Monitor lead generation and campaign performance.
• Help identify new growth opportunities through digital and offline channels.
• Ensure marketing activity is connected to measurable business outcomes.

6. Technology & CRM

• Work with the founders/technology team to translate operational requirements into
  technology improvements.
• Ensure proper CRM adoption and data discipline.
• Test and provide feedback on new platform features.
• Ensure proper lead attribution and reporting.

7. Reporting

Prepare a concise weekly business report covering:

• Revenue
• Pipeline
• Developers/projects
• Channel partners
• Leads
• Site visits
• Bookings
• Marketing performance
• Collections
• Key issues
• Decisions required from founders

Ideal candidate

We are looking for someone who is:

• Highly hands-on and execution-oriented.
• Strong in communication and relationship building.
• Comfortable speaking with builders, brokers and business owners.
• Commercially minded.
• Comfortable using CRM, spreadsheets and digital tools.
• Able to work independently with limited supervision.
• Interested in building a business rather than only managing a job.
• Comfortable working with founders and external partners.

Preferred background

Experience in one or more of:

• Real estate sales/channel sales
• Builder/developer organizations
• PropTech
• Business development
• B2B sales
• Digital marketing agencies
• Startup operations
• Partnership management

Success in the first 3 months

The successful candidate should be able to:

• Establish a repeatable developer/project acquisition process.
• Build an active channel partner network.
• Create a disciplined CRM and reporting system.
• Generate measurable sales opportunities.
• Establish operating SOPs.
• Coordinate external marketing and technology partners.
• Reduce the founders' involvement in day-to-day operations.

Important

This is a hands‑on ownership role, not a desk‑management role.
We value execution, accountability, commercial thinking and relationship‑building more
than job titles or years of experience.

Compensation

Compensation: Competitive fixed salary + performance‑linked incentive based on measurable
business contribution.