Business Operations Analyst, Senior

QUALCOMM, Inc.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Qualcomm India Private Limited is seeking a Business Operations Analyst, Processor (Compute GTM Channel Ops) to support onboarding, channel incentives, and MDF/GCI claims. You will handle budgeting, invoicing support, and critical reporting for HQ and Sales teams.

The role emphasizes collaboration across Finance, Operations, and Sales, with responsibilities for process improvements, accurate financial tracking, and timely communications with partners. Evening calls may be required.

Qualifications

• Masters preferred with experience in finance or operations.
• 1+ year in Finance, Accounting, or related work experience.
• Experience with partner onboarding and channel programs is a plus.

Responsibilities

• Oversee Partner account onboarding and manage product SKUs.
• Process MDF/GCI claims and manage marketing budgets.
• Ensure accurate financial tracking, reporting, and billing.
• Serve as primary contact for external partners and HQ/Sales.
• Support compute channel partners and maintain internal relationships.
• Perform ad hoc business operations activities as needed.

Skills

Advanced Excel

Analytical thinking

Communication skills

CRM knowledge

Process improvement

Attention to detail

Adaptability

Education

Master’s degree in business management / Operations / Analytics

Bachelor’s degree

Tools

Salesforce

Power BI

Excel (advanced)

Job description

Company

Qualcomm India Private Limited

Job Area

Operations Group, Operations Group > Business Operations

General Summary

Hiring Title: Business Operations Analyst, Processor (Compute GTM Channel Ops)

About the GBFS Team

The Global Business and Finance Support (GBFS) team provide support to HQ and the global regional team on Finance & Business Operation activities. This job role is for business operations related activities – Partner Onboarding, Global Channel Incentive and Marketing Development fund claims, fund requests, fund allocation, invoicing support and ad-hoc reporting.

General Job Summary

This role serves as a key point of contact for both external customers and internal teams, providing essential support to HQ and Sales Teams. Responsibilities include overseeing Partner account onboarding, managing product SKU’s, administering partner offerings, and process MDF/GCI claims. Additionally, the role plays a vital part in ensuring precise reporting, smooth payment integration and communication to internal stakeholders/partners. The ideal candidate will be driven by a passion for fostering outstanding internal collaboration across the organization. Responsibilities include, but are not limited to, the following activities:

Roles & Responsibilities Overview

• Oversee Partner account onboarding, manage product SKUs, and administer partner offerings
• Processing of Market Development Funds and Global Channel Incentive claims, ensuring compliance with program guidelines and financial accuracy
• Handle marketing budgets, fund allocations, fund requests with accuracy
• Ensure seamless financial tracking, reporting, and billing processes.
• Serve as a key contact for external partners and internal HQ and Sales Teams.
• Provide world-class assistance for Qualcomm’s Compute Channel Partners while fostering strong internal relationships with Sales/BD teams.
• Perform additional ad hoc business operations activities from time to time.

Key skills / experience required

• Master’s degree in business management, Operations, Analytics, or related experience
• 4 to 6 year of relevant experience in PC OEM’s, Semi-Conductor Channel Partner Ops & Business Operations,
• Excellent Advance Excel Skills; Salesforce certification is a plus.
• Ability to focus on details, multitasking and perform activities timely with quality output.
• Positive attitude and willingness to learn and upskills with tools – AI, CRM, Power BI etc.
• Flexible evening calls for business reviews and calls on a regular basis.
• Strong analytical, problem solving and conceptual skills.
• Strong written and verbal communication skills.
• Flexible for evening calls (8PM – 11PM IST) for HQ reviews and business calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed.

Minimum Qualifications

• Bachelor's degree.
• 1+ year of Finance, Accounting, or related work experience.
• Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

Applicants

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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