Business Intelligence Associate

Athenahealth India; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Flexible work arrangements

Job summary

athenahealth is seeking a Marketing BI Specialist to build and maintain Power BI dashboards and implement scalable data models for marketing performance insights.

The role involves complex SQL, data manipulation from Snowflake and Salesforce, and delivering trusted metrics to drive marketing strategy. Collaboration with Marketing, Sales, Finance, IT, and Data Engineering is essential.

Qualifications

• Bachelor’s degree in computer science, engineering, business analytics, information systems, or related field.
• 5 years of overall experience and 3+ years in data analytics, data visualization and hands-on data manipulation.

Responsibilities

• Build, publish, and maintain business-critical Power BI dashboards.
• Design efficient star-schema data models, establish seamless relationship mappings, and write advanced DAX calculations (using filter context manipulation, time intelligence, and dynamic security rules).
• Write, debug, and optimise complex, high-performance SQL queries (using CTEs, analytical window functions, and multi-table joins) to extract, aggregate, and model raw marketing data from platforms like Snowflake.
• Manipulate and clean massive, complex datasets from Salesforce CRM and marketing platforms.
• Act as a gatekeeper of data quality by utilising advanced Excel techniques (Power Query, nested lookups, dynamic arrays) to validate, reconcile, and audit spreadsheet metrics against final dashboards.
• Implement and maintain standardized marketing KPI definitions and reporting logic across dashboards to ensure consistent "single source of truth" metrics.
• Reverse-engineer, simplify, and document legacy spreadsheets and Power BI reports to eliminate redundant reporting and improve performance.
• Translate marketing business questions into exact technical reporting requirements, presenting data insights clearly to both technical and non‑technical stakeholders.

Skills

SQL

Power BI

Data Visualization

Excel

DAX

Snowflake

CRM Data

Data Manipulation

VLOOKUP/XLOOKUP

Team Collaboration

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

Salesforce

Snowflake

Power BI

Excel

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary

Join athenahealth’s Marketing BI team as a Business Intelligence Associate - a highly technical and impactful role focused on building, scaling, and maintaining trusted marketing performance insights. In this role, you will be responsible for hands-on data manipulation, advanced SQL querying, and high-performance Power BI dashboard development, turning complex commercial and campaign data into actionable insights for our Marketing department. The ideal candidate is a highly analytical professional who possesses strong data management and visualization capabilities to clean, transform, and analyse large-scale marketing campaign and performance data.

About the Team

The Marketing Operations team enables data-driven decision making across athenahealth’s Marketing organization by developing scalable analytics, reporting, and performance frameworks. The team partners closely with Marketing, Sales, Finance, IT, and Data Engineering to align on go-to-market performance, pipeline measurement, and reporting standards. They manage a broad analytics ecosystem spanning CRM, marketing automation, and enterprise data platforms such as Snowflake and Power BI. The team’s mission is to improve the quality, consistency, and accessibility of insights that drive business growth.

Essential Job Responsibilities

• Build, publish, and maintain business-critical Power BI dashboards.
• Design efficient star-schema data models, establish seamless relationship mappings, and write advanced DAX calculations (using filter context manipulation, time intelligence, and dynamic security rules).
• Write, debug, and optimise complex, high-performance SQL queries (using CTEs, analytical window functions, and multi-table joins) to extract, aggregate, and model raw marketing data from platforms like Snowflake.
• Manipulate and clean massive, complex datasets from Salesforce CRM and marketing platforms.
• Act as a gatekeeper of data quality by utilising advanced Excel techniques (Power Query, nested lookups, dynamic arrays) to validate, reconcile, and audit spreadsheet metrics against final dashboards.
• Implement and maintain standardized marketing KPI definitions and reporting logic across dashboards to ensure consistent "single source of truth" metrics.
• Reverse-engineer, simplify, and document legacy spreadsheets and Power BI reports to eliminate redundant reporting and improve performance.
• Translate marketing business questions into exact technical reporting requirements, presenting data insights clearly to both technical and non‑technical stakeholders.

Additional Job Responsibilities

• Support ad hoc marketing analysis and custom reporting requests across campaigns, segments, and channels.
• Collaborate with broader data and IT teams to validate data flows and ensure business reporting accuracy.
• Promote best practices in query performance, data modelling, and clean visual design within the immediate team.
• Perform thorough QA and data validation testing on all developed dashboards prior to executive rollouts.

Required Education & Experience

• Applicant must possess a Bachelor’s degree in computer science, Engineering, Business Analytics, Information Systems, or a related quantitative field.
• 5 years of overall experience and 3+ years of Data analytics, Data Visualization and hands-on Data Manipulation using SQL and Excel.
• Advanced SQL expertise, including writing and optimising queries to gather and process large-scale datasets from Snowflake or similar cloud databases.
• Hands-on experience with data manipulation, lookup functions (VLOOKUP/XLOOKUP), and data validation tools to handle large volumes of reporting data.
• Proven experience designing and building user-friendly Power BI reports, including DAX query creation, data modelling, and performance optimisation.

Preferred

• Basic proficiency in Python for data analysis and task automation, combined with a core understanding of data engineering practices to align with technical partners.
• Working experience interacting, engaging, and transforming Salesforce CRM data objects such as Leads, Contacts, Accounts, Opportunities.
• Prior experience in US Healthcare or B2B commercial marketing/sales organisations.
• Familiarity with marketing funnel metrics across prospect lifecycle journey.
• Familiarity with marketing automation tools and standard campaign performance metrics.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture

Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.

Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it's meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the US healthcare system better for everyone, including your friends, family and maybe even you.