Business Head

Freelancer; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Freelancer is seeking a Business Head to scale the state's branch network across Andhra Pradesh and Telangana, driving expansion and revenue growth. You will align with centralized sales, lead branch managers, and ensure ethical gold-buying practices.

Candidate should have 10+ years of experience in gold/jewellery/retail and a strong track record in multi-location operations, with MBA preferred. The role demands strategic leadership and market penetration across the region.

Qualifications

• Graduate / MBA preferred with strong business acumen.
• 10-15 years of multi-location operations experience in gold/jewellery/financial services/retail.
• Proven track record of scaling revenue across a multi-branch network.

Responsibilities

• Drive state-wide branch network growth per centralized plan.
• Aim to double revenue through business development and customer acquisition.
• Coordinate centralized sales strategies with Head of Sales.
• Lead branch managers and sales staff across the state.
• Ensure compliance with policies, SOPs, and ethical practices.
• Penetrate markets, track competitors, and strengthen brand presence.
• Maintain high transparency and customer satisfaction in transactions.
• Review branch dashboards and drive corrective actions to targets.
• Coordinate with marketing, finance, and operations under a centralized system.

Skills

Leadership & People Management

Retail / Jewellery sector

Strategy & Business Development

P&L Management

Market Expansion

Education

Graduate / MBA preferred

Job description

Job Title

Business Head

Location

Andhra Pradesh & Telangana

Experience Required

10+ Years

About Us

It is a technology-driven and innovative company that leverages advanced technology to provide exceptional service to our customers. As a leading player in the gold buying sector, we are dedicated to delivering unmatched value and satisfaction to our clients. With over 100+ branches across Karnataka, Andhra Pradesh, Telangana and Kerala with a strong team of 350+ employees, we have built a reputation as a trusted name in the market. Guided by our core values of integrity, innovation and customer satisfaction, we continue to redefine industry standards and exceed expectations.

Key Responsibilities

• Business Expansion & Scaling: Drive branch network growth across the state as per the centralized expansion plan; identify high-potential locations, monitor new store launches, and ensure scalability of operations.
• Revenue Growth: Achieve the mandate of doubling revenue through aggressive business development, customer acquisition, and retention strategies.
• Centralized Sales Alignment: Work closely with the Head of Sales to execute strategies, monitor performance, and implement uniform sales processes across branches.
• Team Leadership: Lead branch managers and sales staff across the state, ensuring strong performance, discipline, and customer focus.
• Operational Excellence: Ensure strict compliance with centralized policies, SOPs, audit standards, and ethical gold-buying practices.
• Market Penetration: Map local markets, track competitor activities, and introduce initiatives to strengthen the brand presence.
• Customer Experience: Maintain high levels of transparency, trust, and customer satisfaction in all gold-buying transactions.
• Performance Monitoring: Review branch performance dashboards, ensure accountability, and drive corrective actions to meet targets.
• Stakeholder Coordination: Liaise with marketing, finance, and operations teams to ensure smooth functioning under a centralized system.

Requirements

• Education: Graduate / MBA preferred, with strong business acumen.
• Experience: 10-15 years, with proven experience in gold /Jewellery/ financial services/ retail industry, handling multi-location operations.
• Proven Track Record: Successfully managed large teams and scaled up business revenue significantly (preferably double-digit growth).

Skills & Competencies

• Strong leadership and team management.
• Deep knowledge of retail operations and customer behavior in the gold/ Jewellery sector.
• Financial acumen with ability to manage P&L at the state level. o Strategic thinking with execution excellence.
• Excellent communication, negotiation, and relationship-building skills.