Business Development Manager – Strategy & Growth

ReachIvy; Mumbai; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

HelloIvy.ai in Mumbai seeks a Business Development Manager with a business-owner mindset to drive growth from strategy to execution. This hands-on role spans go-to-market planning, revenue generation, client success, operations, and strategic partnerships.

The ideal candidate combines startup and SaaS experience, can own initiatives end-to-end, and thrives in an entrepreneurial, ambiguity-rich environment. Join a consumer tech-driven team backed by ReachIvy.

Qualifications

• Approximately 4–8 years of relevant experience in BD, GTM, growth, strategy or operations.
• Experience building or scaling consumer tech products or brands is highly desirable.
• Able to translate strategy into clear execution plans with business ownership mindset.
• Commercially minded with understanding of revenue drivers, partnerships and economics.
• Comfortable with ambiguity and building processes from the ground up.
• Strong operational capability to coordinate multi-function teams and vendors.

Responsibilities

• Go-to-market strategy and business growth across B2C, B2B, and partnerships.
• Identify segments, evaluate opportunities, and define customer acquisition plans.
• Build and manage revenue pipeline from leads to expansion and renewals.
• Coordinate cross-functional execution across product, technology, marketing, sales and CS.
• Own vendor relationships, costs, and timelines to align with priorities.
• Drive client onboarding, adoption, retention and success with partners.

Skills

GTM strategy

Business growth

Strategic partnerships

Operations

Entrepreneurial mindset

Vendor management

Job description

Job Title: Business Development Manager – Strategy & Growth

Location: Mumbai (We will prefer Mumbai-based candidates)

Experience: 4–8 years (flexible for the right candidate)

About HelloIvy.ai

HelloIvy.ai is an AI-powered career guidance and higher education platform that combines artificial intelligence with 15+ years of expertise in education and career consulting through its parent company, ReachIvy.

We are building a platform to help students make informed decisions about their careers, higher education, and future pathways. With our B2C platform live and institutional partnerships in development, we are looking for a driven, entrepreneurial professional to help shape our go-to-market strategy, build revenue streams, and scale the business and drive business growth

The Role

We are looking for a Business Development Manager with a business-owner mindset to drive HelloIvy.ai’s growth from strategy to execution. This is a hands-on, cross-functional role spanning go-to-market strategy, revenue generation, client success, business operations, and strategic partnerships.

The ideal candidate is comfortable navigating ambiguity, identifying opportunities, building systems from the ground up, and taking ownership of business outcomes. We welcome candidates from management consulting, startups, SaaS, and entrepreneurial backgrounds who are excited about building and scaling an emerging business. We are particularly interested in candidates who have experience building and scaling a consumer technology brand, but also welcome professionals from business consulting and entrepreneurial backgrounds who bring a strong business-owner mindset.

Key Responsibilities

1. Go-to-Market Strategy & Business Growth

• Develop and execute GTM strategies across B2C, B2B institutional partnerships, and channel partnerships.
• Identify target segments, evaluate market opportunities, and build customer acquisition and expansion strategies.
• Translate business objectives into actionable growth plans, milestones, and measurable outcomes.
• Build and manage a robust revenue pipeline, from lead generation and prospecting to conversion and account expansion.
• Develop relationships with schools, colleges, educational institutions, and strategic partners.
• Own sales processes, track pipeline performance, and drive revenue targets.

3. Client Success & Relationship Management

• Build strong client relationships and drive onboarding, engagement, adoption, and retention.
• Work closely with institutional partners to understand their needs, address challenges, and identify opportunities for growth.
• Establish processes to capture feedback and translate customer insights into product and business improvements.

4. Business Operations & Execution

• Build scalable processes, operating systems, and workflows to support business growth.
• Coordinate cross-functional execution across product, technology, marketing, sales, and customer success.
• Monitor business performance through relevant KPIs, reporting, and regular reviews.
• Identify operational gaps and take initiative to improve efficiency and execution.
• Identify, evaluate, negotiate with, and manage external vendors and service providers.
• Build strategic relationships with distribution partners, institutional stakeholders, and other relevant ecosystem players.
• Ensure vendor deliverables, costs, and timelines align with business priorities.

6. Business Ownership & Strategic Thinking

• Take end-to-end ownership of initiatives, from identifying an opportunity to executing and measuring results.
• Work directly with leadership on business planning, growth priorities, and strategic decisions.
• Operate with an entrepreneurial mindset, balancing strategic thinking with hands‑on execution in a lean, evolving business environment.

What We’re Looking For

• Experience: Approximately 4–8 years of relevant experience in business development, GTM, growth, strategy, consulting or business operations.
• Consumer Tech Experience: Experience building, launching or scaling a consumer technology product or brand is highly desirable.
• Strategic Thinker: Able to develop business strategies and translate them into clear execution plans.
• Commercially Minded: Understands revenue drivers, customer acquisition, partnerships and business economics.
• Entrepreneurial: Comfortable with ambiguity, limited resources and building processes from the ground up.
• Strong Operator: Able to manage multiple priorities, coordinate teams and vendors, and drive projects to completion.
• Customer-Centric: Understands customer behaviour and can use feedback and data to improve growth and retention ad product improvement
• Ownership-Driven: Takes initiative, moves quickly and is accountable for outcomes rather than just deliverables.

We particularly welcome:

• Former entrepreneurs or professionals who have built or scaled a business.
• Management consultants looking to transition from advising businesses to building one.
• Startup professionals who have worked across multiple business functions.
• SaaS or edtech professionals with experience in GTM, partnerships, revenue growth, or business operations.

What Makes This Opportunity Exciting?

• Build from the ground up: Play a meaningful role in shaping the growth and commercial strategy of an emerging AI-powered platform.
• Broad business ownership: Work across strategy, sales, operations, partnerships, and client success rather than being restricted to a single function.
• Direct leadership exposure: Work closely with the leadership team and contribute to key business decisions.
• Entrepreneurial environment: Have the autonomy to experiment, solve problems, build processes, and drive measurable outcomes.
• Purpose-driven work: Help students navigate career and higher education decisions through technology-enabled guidance.