Business Development Manager (Only Payments Exp.)

Easebuzz Private limited.; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Easebuzz Private Limited is seeking a full-time Business Development Manager to strengthen customer relationships and drive growth within their merchant ecosystem. The ideal candidate will have over 4 years of experience in SaaS or Fintech, adept in sales management and product strategy development.

You will work closely with customers to create tailored solutions and capitalize on feedback, driving product opportunities. Strong communication and analytical skills are essential for this role, along with proficiency in Microsoft Office tools.

Qualifications

• 4+ years of experience in SaaS/Fintech companies.
• Understanding of regulatory framework and compliance.
• Ability to understand complex technical requirements.
• Experience with developing business plans.

Responsibilities

• Own a category of merchant customers and grow relationships.
• Develop tactics to build merchant base in various categories.
• Work on pitch decks and product documentation.
• Drive excellence in customer relationships.
• Collaborate with internal teams for product strategy.

Skills

Sales management

Customer-facing product management

Problem-solving

Communication skills

Presentation skills

Negotiation skills

Analytical skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About the Company

Easebuzz is India’s one of the first and foremost end‑to‑end SAAS enabled payments platform. We are a SaaS‑unifying payment aggregation platform interconnecting banks, networks, acquirers and processors for merchant payments. We create value by enabling seamless workflows which help merchant to have a bettter collection efficiency. Our vision is to verticalize payments with industry specific solutions that can increase the online GDP of India. We’ve been building on business value for our merchants since 2014 and are trusted by customers including Aditya Birla, Jio, Walmart, Bigbasket and many more. We are unique in terms of our offering to our merchants and our excitement lies in building together where we all can thrive for future.

About the Role

At Easebuzz, business development managers build deep relationships with our customers and drive forward our growth engine. We are so obsessed about our customers we like to think of business managers more as customer‑facing product managers who can co‑create new product innovations for them.

You are a consultant to a problem where you have access to the management of the company to build on solutions which can help us have better vertical solutions for the market. You are adept of doing product related conversations with various stakeholders on the customer’s side. You are able to communicate and establish value propositions that solves a problem and where you can also take new feedback to convert them into product opportunities.

You are analytical and derive actionable insights from customer conversations. You are then able to convert these insights into product and business ideas and drive our relationship deeper into our merchant‑ecosystem.

What you’ll do

1. Own a category of merchant customers. You are responsible for growing relationships, revenue, product usage, and adoption.
2. Develop different tactics to build merchant base within varied categories of business.
3. You have to work on pitch decks, product related documentation, RFP responses, technical and commercial proposals.
4. You to drive excellence in customer relationship. Work with your managers and other stakeholders in different teams and create a winning formula for your customers.
5. Derive opportunities to ideate and co‑create with internal products and engineering teams to drive Easebuzz product strategy and plans.
6. Work with legal to structure contracts that are win‑win for the customer and Easebuzz.

What we’re looking for

1. 4+ years of experience in SaaS/Fintech companies, in sales management or customer‑facing product management.
2. Understanding of regulatory framework, compliances and understanding of payments as well as SAAS ecosystems.
3. Ability to understand and simplify complex technical and product requirements. Ability to participate in the co‑creation process.
4. Ability to negotiate with customers on delivery milestones and commercials.
5. Great problem‑solving, communication, and verbal skills.
6. Experience with developing business plans and helping set up business strategy for a category.
7. Great presentation skills and the ability to think on your feet. We believe product deck creation is an art and a product genre by itself!
8. Empathy towards external and internal stakeholders.
9. Persuasion skills without being forceful. You use both data and intuition to do that.
10. Ability to go into unknown territories and navigate comfortably.

Desired Profile

• Added advantage if you have experience of working for a payment gateway product
• Excellent verbal + written skills to effectively communicate with various stakeholders
• Fueled by a passion to succeed and never say die attitude
• Ability to handle ambiguity and multi‑task effectively
• Strong working knowledge of Microsoft Word, Excel, and PowerPoint & Email etiquettes.

Employment Type

Full‑time

Job Functions

Sales