Business Development Executive

BoxUp Luxury Gifting Pvt. Ltd.; Bengaluru; Presencial; INR 600 000 - 1 200 000; Tempo integral

Resumo da oferta

BoxUp Luxury gifting Private Limited in Bengaluru is seeking a dynamic Key Account Executive for B2B corporate gifting. You will manage and grow existing corporate accounts, coordinate with internal teams, and ensure flawless project execution.

The role emphasizes building long-term relationships with decision-makers, achieving revenue and retention targets, and delivering premium service across departments including sales, procurement, production and logistics.

Qualificações

• 2–5 years of experience in Key Account Management or B2B Sales.
• Experience handling end-to-end post-sales account management.
• Proven success in revenue retention or account growth targets.
• Ability to build relationships with decision-makers and procurement teams.
• Experience managing large-value enterprise accounts is favorable.

Responsabilidades

• Manage and grow existing corporate accounts in a fast-paced environment.
• Coordinate with Sales, Procurement, Production, Design, Warehouse, Logistics and Finance to ensure delivery.
• Drive repeat business through exceptional service, upselling and cross-selling.
• Be single point of contact for assigned accounts and resolve issues promptly.
• Maintain strong client relationships and ensure project execution from order to delivery.

Conhecimentos

B2B Account Management

Client Relationship Management

Customer Success

B2B Sales

Multi-account management

Ferramentas

Zoho CRM

Microsoft Excel

Google Workspace

Microsoft PowerPoint

Descrição da oferta de emprego

BoxUp Luxury gifting Private Limited | Full time

Key Account Executive – B2B Corporate Gifting

About the Role

We are looking for a dynamic and relationship-driven Key AccountExecutive who can manage and grow our existing corporate accounts. Thisrole goes beyond customer service—it requires someone who can build long-termclient relationships, ensure flawless project execution, and drive repeatbusiness while delivering an exceptional customer experience.

The ideal candidate understands the expectations of B2B clients, thrivesin a fast-paced environment, and can seamlessly coordinate with multipleinternal teams to ensure every project is delivered successfully.

IdealCandidate Profile

Experience

2–5 years of experience in Key AccountManagement, Client Relationship Management, Customer Success,or B2B Sales.

Experience working with corporate clients inindustries such as corporate gifting, packaging, printing, branding, events,promotional merchandise, hospitality, manufacturing, or similar sectors.

Proven experience handling end-to-endpost-sales account management.

Demonstrated success in achieving revenue,retention, or account growth targets.

Must-Have Skills

B2B Account Management

Strong understanding of B2B customerexpectations and buying behaviour.

Experience managing multiple corporateaccounts simultaneously.

Ability to build long-term relationships withdecision-makers and procurement teams.

Skilled at handling large-value projects andenterprise clients.

Client Relationship Management

Excellent relationship-building skills.

Ability to earn customer trust and become areliable business partner.

Strong follow-up and account nurturingabilities.

Comfortable engaging with CXOs, HR teams,Admin teams, Marketing teams, Procurement, and Purchase Managers.

Communication Skills

Exceptional verbal and written communication.

Strong presentation and negotiation skills.

Ability to communicate confidently with bothclients and internal teams.

Coordination & Project Management

Excellent coordination skills across Sales,Procurement, Production, Design, Warehouse, Logistics, and Finance.

Ability to manage multiple projects whilemeeting strict timelines.

Strong planning and organizational skills.

Proactive in identifying and resolving issuesbefore they impact the client.

Customer Experience

Customer-first mindset with a focus ondelivering premium service.

Strong problem-solving andconflict-resolution skills.

Ability to handle escalations professionallyand maintain positive client relationships.

Target& Commercial Orientation

The ideal candidate should have a strong commercial mindset and becomfortable working with measurable targets.

They should have experience in:

Achieving monthly and quarterly revenuetargets.

Driving repeat business from existingaccounts.

Growing account value through upselling andcross-selling.

Meeting client retention targets.

Managing account profitability.

Tracking KPIs and delivering consistentperformance.

Requirements

PreferredIndustry Experience

Candidates from the following industries will have an added advantage:

Corporate Gifting

Promotional Merchandise

Printing & Packaging

Branding & Advertising

Event Management

Luxury Products

FMCG

Manufacturing

Office Supplies

Hospitality

Employee Engagement Solutions

TechnicalSkills

CRM software (Zoho CRM preferred)

Microsoft Excel

Google Workspace

Microsoft PowerPoint

Basic reporting and account tracking

PersonalAttributes

We are looking for someone who is:

Excellent at building relationships.

Highly organized and detail-oriented.

Proactive and takes ownership.

Calm under pressure.

Solution-oriented rather thanproblem-focused.

Confident in handling corporate clients.

Positive, energetic, and professional.

Able to manage multiple priorities withoutcompromising quality.

The ideal candidate will:

Build strong, long-term relationships withcorporate clients.

Ensure every project is executed smoothlyfrom order confirmation to successful delivery.

Be the single point of contact for assignedaccounts.

Drive repeat business through exceptionalservice.

Coordinate effectively across departments tomeet client expectations.

Resolve issues quickly while maintainingclient confidence.

Consistently achieve assigned revenue andaccount growth targets.

Represent BoxUp's premium brand values inevery customer interaction.

WhatMakes an Ideal Candidate for BoxUp?

Someone who doesn't just manage accounts, but owns clientrelationships. They understand that every order is an opportunity tostrengthen trust, create memorable experiences, and build long-termpartnerships. They are commercially driven, customer-obsessed, highlyorganized, and committed to delivering the premium service that defines theBoxUp brand.