Business Analytics Analyst

Citi

Bengaluru

On-site

INR 600,000 - 1,200,000

Full time

14 days+

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Job summary

A global financial services provider is seeking a Business Analytics Analyst in Bengaluru. This role involves developing client-centric analytical solutions and managing complex projects to enhance customer experience. The ideal candidate possesses strong skills in hypothesis testing, predictive modeling, and effective communication with stakeholders. Join to make a significant impact on business decisions.

Qualifications

Proficiency in hypothesis testing and predictive modeling.
Ability to communicate effectively to stakeholders.
Experience in managing complex analytic projects.

Responsibilities

Create client-centric analytic solutions to business problems.
Own and deliver multiple analytic projects.
Develop an understanding of the business and its processes.

Skills

Hypothesis testing

Formulating analytical methodologies

Identifying trends and patterns with data

Generating actionable business insights

Statistical mind set

Job description

Overview

Join to apply for the Business Analytics Analyst role at Citi.

We’re part of the broader North America Cards team providing strategic and analytical decision management support to nurture growth through enhanced customer experience. As Portfolio Analytics team, we support analytical functions across the US Consumer Business.

Responsibilities

Client Obsession – Create client centric analytic solutions to business problems. Develop analytics solutions with a holistic view of multiple businesses.
Analytic Project Execution – Own and deliver multiple and complex analytic projects, translating business problems into models and implementing solutions to create economic value.
Business Knowledge – Develop an understanding of the business and enhance business practices and processes.
Statistical mind set – Proficiency in basic statistics, hypothesis testing, segmentation, and predictive modeling.
Stakeholder Management – Manage stakeholders across various functions and regions.
Presentation Skills – Deliver high-quality presentations to business stakeholders and senior management.
Project Management – Create project plans and assign responsibilities to manage projects.
Teamwork – Contribute to cross-functional initiatives, train and coach others, and learn from other areas to improve analytics.
Communication – Communicate and present effectively to partners and senior leadership.
Organizational Development – Contribute to organizational initiatives including competency development and training.

Analytical Skills: Must Have

Hypothesis testing
Formulating analytical methodologies, identifying trends and patterns with data
Gathering data to establish a proposal or business case for improvement
Generating actionable business insights
Explaining interactions between product features, offers and customer behavior using statistical and business-driven methodologies

Other Information

We are part of the broader North America Cards team providing strategic and analytical decision management support to nurture growth through enhanced customer experience. As Portfolio Analytics team, we support analytical functions across the US Consumer Business. Notables include:

New Product Development: Insights and recommendations to drive customer engagement and revenue
Value Proposition Analytics: Assess features and offers to align with customer requirements and profitability
Customer Segmentation: Develop segmentation using key business parameters
Initiatives to meet Plan: Design analytical interventions in the Branded Cards area to meet year-end goals
P&L forecasting for ECM customers: Regular forecasts of Cards P&L to guide strategic budget and revenue planning

Job Details

Job Family Group: Decision Management
Job Family: Business Analysis
Time Type: Full time
Most Relevant Skills: See requirements above
Other Relevant Skills: See above and/or contact the recruiter

Equal Opportunity and Accessibility

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Seniority level