Business Analytics Manager - C12 - GURUGRAM

Citi; Haryana; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

Citi is seeking a Business Analytics Manager to lead analytics initiatives, translate data into actionable insights, and guide strategic marketing decisions. The role requires leadership over teams, budgeting responsibility, and collaboration with partners to optimize pricing and campaigns.

The ideal candidate has 5-8 years of analytics experience, strong communication, and proven ability to drive data-driven decisions in financial services. This is a full-time, on-site position based in India.

Qualifications

• 5-8 years of experience in analytics and related roles.
• Advanced analytical and business strategy skills.
• Effective communication skills.
• Ability to present to business partners/leaders to gain approvals.
• Project and process management skills.
• Excellent written and verbal communications ability.
• Experience with financial services analytics.
• Strong organizational skills and ability to manage multiple projects.

Responsibilities

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate findings to business partners and senior leaders.
• Ensure analytics drive marketing investment decisions and marketing plan activities.
• Analyze performance of marketing programs and business initiatives.
• Forecasting includes creation of key indicator curves and indices.
• Collaborate with internal and external partners to build, implement, track and improve decision strategies.
• Make recommendations through data analysis and segmentation methodologies.
• Integrate profitability drivers and measures of success to make pricing offer recommendations and handle ad-hoc analysis.
• Manage staff, evaluate performance and make staffing decisions.

Skills

Advanced analytics

Business strategy

Effective communication

Presentation to leaders

Project management

Process management

Written and verbal communication

Financial services analytics

Education

Bachelor's degree or equivalent

Job description

The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
• Analyzes performance of marketing programs and business initiatives
• Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
• Forecasting includes creation of key indicator curves and indices
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Makes and implements recommendations through the use of data analysis and segmentation methodologies
• Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests
• Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of experience
• Advanced analytical and business strategy skills
• Effective communication skills
• Ability to present to business partners and/or leaders to gain approvals
• Project and process management skills
• Excellent written and verbal communications skill
• Experience with a prior focus in financial services analytics
• Solid organizational skills and ability to manage multiple projects at one time
• Self-starter who also has a demonstrated ability to work successfully in team environment and drive

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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