Business Analytics Manager - C12 - GURUGRAM

Citi; Haryana; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Citi is seeking a Business Analytics Manager in India (Haryana) to provide leadership and supervision across analytics teams, delivering value-added advisory services and ensuring timely, high-quality outputs. The role influences budgeting and planning and requires excellent communication and diplomacy with business partners and senior leaders.

The position emphasizes building forecasting models, pricing or profitability insights, and driving compliance with regulatory standards while leading

Qualifications

• 5-8 years of experience in analytics or related field.
• Experience with financial services analytics is preferred.
• Strong written and verbal communication.
• Ability to present to leaders to gain approvals.
• Knowledge of decision management or business analysis.

Responsibilities

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate findings to partners and senior leaders.
• Ensures analytics drive appropriate marketing investment decisions and marketing plan activities.
• Analyzes performance of marketing programs and business initiatives.
• Forecasting includes creation of key indicator curves and indices.
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies.
• Makes and implements recommendations through the use of data analysis and segmentation methodologies.
• Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi by driving compliance with applicable laws and regulations.

Skills

Advanced analytical skills

Business strategy

Effective communication

Project and process management

Stakeholder management

Education

Bachelor's degree or equivalent experience

Job description

The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
• Analyzes performance of marketing programs and business initiatives
• Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
• Forecasting includes creation of key indicator curves and indices
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Makes and implements recommendations through the use of data analysis and segmentation methodologies
• Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests
• Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 5-8 years of experience
• Advanced analytical and business strategy skills
• Effective communication skills
• Ability to present to business partners and/or leaders to gain approvals
• Project and process management skills
• Excellent written and verbal communications skill
• Experience with a prior focus in financial services analytics
• Solid organizational skills and ability to manage multiple projects at one time
• Self-starter who also has a demonstrated ability to work successfully in team environment and drive

Education

• Bachelors/University degree or equivalent experience

Job Family Group

Decision Management

Job Family

Business Analysis

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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