Business Analytics Analyst - Cigna Healthcare

Cigna Health and Life Insurance Company; Bengaluru; On-site; INR 800,000 - 1,000,000; Full time

Job summary

The Cigna Group is seeking a Business Analytics Analyst to support reporting operations, workflow administration, and process improvement across the PIE team in Bengaluru. You will maintain reporting assets, ensure data quality, and help streamline manual activities through automation and Power Platform enhancements.

You will work with senior analysts to improve portfolio reporting, support intake capabilities, and contribute to governance and enablement activities.

Qualifications

• 3-5 years of experience in reporting, analytics, business operations, PMO support, or process improvement.
• Experience working with SharePoint.
• Exposure to Power Apps and/or Power Automate.
• Strong Excel skills.
• Experience documenting business processes and workflow improvements.
• Familiarity with Jira is beneficial but not required.

Responsibilities

• Produce and maintain recurring portfolio and operational reports.
• Support preparation of executive reporting materials.
• Perform data validation and quality checks.
• Maintain reporting templates and supporting documentation.
• Identify opportunities to simplify and improve manual processes.
• Document current-state and future-state workflows.
• Assist with implementation and testing of process improvements.
• Support intake workflow enhancements and administration activities.
• Assist with maintenance and enhancement of Power Apps and Power Automate solutions.
• Support automation initiatives that reduce manual effort and improve data quality.
• Help test and deploy workflow and reporting enhancements.
• Maintain documentation for automation solutions.
• Support portfolio inventory maintenance and reporting repositories.
• Assist with intake and reporting administration activities.
• Provide operational support across reporting, governance, and enablement activities.

Skills

Excel

SharePoint

Power Apps

Power Automate

Jira

Tools

SharePoint

Power Apps

Power Automate

Job description

Purpose of the Role

The Business Analytics Analyst supports reporting operations, workflow administration, process improvement, and automation activities across the IH Portfolio Insights & Enablement (PIE) team. The role is responsible for maintaining reporting assets, supporting data quality, administering SharePoint-based processes, and helping identify opportunities to streamline manual activities through workflow improvements and automation. Working closely with senior analysts, the role helps improve operational efficiency while supporting the evolution of portfolio reporting and intake capabilities.

Reporting & Operational Support

• Produce and maintain recurring portfolio and operational reports.
• Support preparation of executive reporting materials.
• Perform data validation and quality checks.
• Maintain reporting templates and supporting documentation.

Process Optimization & Workflow Support

• Support administration of SharePoint sites, lists, forms, and workflows.
• Identify opportunities to simplify and improve manual processes.
• Document current-state and future-state workflows.
• Assist with implementation and testing of process improvements.
• Support intake workflow enhancements and administration activities.

Automation & Power Platform Support

• Assist with maintenance and enhancement of Power Apps and Power Automate solutions.
• Support automation initiatives that reduce manual effort and improve data quality.
• Help test and deploy workflow and reporting enhancements.
• Maintain documentation for automation solutions.

Portfolio & Team Support

• Support portfolio inventory maintenance and reporting repositories.
• Assist with intake and reporting administration activities.
• Provide operational support across reporting, governance, and enablement activities.

Preferred Experience

• 3 - 5 years' experience in reporting, analytics, business operations, PMO support, or process improvement.
• Experience working with SharePoint.
• Exposure to Power Apps and/or Power Automate.
• Strong Excel skills.
• Experience documenting business processes and workflow improvements.
• Familiarity with Jira is beneficial but not required.

Success Measures

• Accurate and timely delivery of recurring reporting.
• Reduction in manual reporting and administrative effort.
• Continuous improvement of SharePoint and workflow solutions.
• Increased automation of team processes.
• High-quality maintenance of reporting and workflow assets.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.