Business Analyst - System (Mid to Senior level)

Global Payments; Dadri; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading payments technology company located in Dadri, India seeks a seasoned professional to manage business requirements for major projects in the Card Payments industry. The ideal candidate will have over 10 years of experience, including consultancy roles, and possess excellent communication skills. This position offers competitive salary and benefits, as well as the opportunity to work in a global environment.

Benefits

Challenging international work

Opportunities for development

Friendly working environment

Competitive salary and benefits

Qualifications

• 10+ years in business requirements analysis and documentation.
• Experience in Card Payments industry and consultancy.
• Excellent spoken and written English communication skills.

Responsibilities

• Lead business requirements elicitation for major projects.
• Define client needs and improve efficiency.
• Provide product consultancy support.

Skills

Business requirements analysis

Client advisory

Interpersonal skills

Understanding of data structures

Communication skills

Education

Degree in Computer Science or related field

Tools

MS Office tools

Google Suite

Job description

Overview

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Responsibilities

• Lead and manage the business requirements elicitation and management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades. Maintain overall accountability for the requirements phase of the project. May lead and manage in a matrix manner a team of business consultants and assign, direct and monitor work. Build and maintain strong relationships with senior stakeholders within TSYS and client organisations and ensure proper governance and management are in place.
• Define client needs, advise on best practice solutions to meet those needs, and improve efficiency and effectiveness of the client's future state. Guide and support clients and internal teams during the project life cycle including requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed.
• Provide system/product consultancy support to clients and educate clients on system features and functionality. Manage expectations and needs regarding functionality and make recommendations on usage where appropriate.

Essential requirements

• 10+ years of relevant experience in business requirements analysis, gathering, documentation and validation for software projects.
• Experience in the Card Payments industry.
• Experience in matrix management and leading a group of Business Analysts.
• Experience in a client advisory/consultancy role in an IT environment.
• Degree level education in Computer Science, MIS or a related Business field.
• Proficiency with productivity tools such as MS Word/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucidchart.
• Ability to communicate clearly with both Business and IT partners to define, understand and evaluate business requirements.
• Team player with excellent interpersonal and relationship skills.
• Flexibility to travel to client premises.
• Excellent spoken and written English communication skills.

Desirable requirements

• Understanding of data structures.
• Previous experience with TSYS PRIME card management systems or similar card management systems.
• Experience in large-scale projects, such as a portfolio conversion of a product launch.
• Professional experience working with end-users to meet business needs.
• Professional experience demonstrating transferable skills for business analysis.
• Working towards or in possession of a business analysis professional qualification (e.g., IIBA or BCS).

What we offer

• Challenging, interesting work in a truly international environment.
• The opportunity to learn and develop from an experienced team.
• A culture focused on people where every individual contributes and makes a difference.
• A friendly working environment, with a strong sense of camaraderie.
• Competitive salary and benefits packages.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact the email address below.

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