Business Analyst - Product

Khatabook; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Khatabook is searching for a Business Analyst - Product to enhance product performance through metric tracking and insights. You will partner with cross-functional teams to inform product decisions and help improve user engagement.

The ideal candidate should possess 1-2 years of experience in analytics, technical proficiency in SQL and BI tools like Tableau, and a strong understanding of statistical analysis.

Join a dynamic team that thrives on collaboration and innovative problem-solving!

Qualifications

• 1-2 years of experience in analytics.
• Proficiency in SQL and Excel along with BI tools.
• Strong understanding of statistics and A/B testing frameworks.

Responsibilities

• Partner with product teams to inform decisions using data.
• Identify and track key product metrics for insights.
• Design and evaluate A/B tests for product performance.

Skills

SQL

Excel

Business Intelligence tools (Tableau, Power BI)

Statistics

Analytical skills

Tools

Tableau

Power BI

Python

Job description

Are you passionate about solving roadblocks & challenges faced by MSMEs in India? MSMEs contribute significantly to India's total GDP. 90% of India's total $1 Trillion Retail Market is controlled by Micro, Small & Medium Enterprises (MSMEs). Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have a vision to empower MSMEs and help them increase their incomes. We have built a product that brings efficiency in MSME operations by providing them easy to use tools to manage their receivables, inventory and billing which creates transparency in their cash flow. Within the Khatabook platform, we have also enabled the facility to take loans for their short term working capital needs for select Khatabook users that are displaying good credit behavior. Our app has been downloaded over 100 Million times with a monthly active user base of 8 Million+ which are adding 220 Million+ transactions with a transaction value of $18 Billion.

Why work with us?

People are our biggest asset! At Khatabook, every one of us is a dynamic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. We're a strong team that looks out for each other.

Your role

We, at Khatabook, are looking for a Business Analyst - Product to help drive product strategy and enhance product performance through robust metric tracking, actionable insights, and a strong experimentation mindset.

What would you do at Khatabook?

• Partner with product managers, designers, and engineers to inform product decisions with data and ensure metric-driven development across the product lifecycle.
• Drive product strategy by identifying key product metrics, tracking them rigorously, and providing insights to improve user engagement, retention, and feature adoption.
• Help improve data instrumentation, event tracking, and data visibility for a better understanding of user journeys and product usage.
• Collaborate with cross-functional teams to design and evaluate experiments (A/B tests) that validate hypotheses and improve product performance.
• Build and maintain dashboards, reports, and automated systems to monitor product KPIs and surface actionable insights to product and leadership teams.
• Work closely with Data Science and Data Engineering teams to ensure robust data pipelines and modelling frameworks are aligned with product goals.

What are we looking for?

• 1-2 Years of experience in Analytics.
• Technical capabilities: Proficient in SQL, Excel & strong working experience with BI tools (Tableau, Qlikview, Power BI, Cognos, BO, Pentaho, etc.)
• Strong understanding of statistics and experience with statistical analysis, along with experience in designing experiments & A/B frameworks.
• Strong quantitative abilities, distinctive problem-solving and excellent analysis skills.
• Strong organizational, communication, presentation and project management skills.
• Background in statistical modelling and experience with statistical/scripting tools such as R, Python, Spark, SAS or SPSS is a plus.