Are you an experienced Business Analyst with a strong operations background looking to work at the intersection of technology, supply chain, and customer success? EdgeVantage is hiring a Business Analyst (Operations) in Bengaluru, Karnataka, India for a full-time, on-site role.
This is a high-impact opportunity to work closely with customers, understand their operational challenges, and translate them into scalable solutions. If you have hands‑on experience in supply chain, logistics, manufacturing, or inventory management, this role offers the perfect blend of analysis, customer interaction, and implementation.
Job Overview
- Role: Business Analyst (Operations)
- Company: EdgeVantage
- Location: Bengaluru, Karnataka, India
- Work Mode: On-site (Full-Time)
- Experience Required: 3–5 Years
- Salary Range: ₹8 LPA – ₹12 LPA
Key Responsibilities
As a Business Analyst (Operations), you will act as a critical link between customers, sales teams, and the solutions/engineering team. Your role will ensure that business needs are accurately understood and effectively implemented.
Core Responsibilities
- Collaborate with sales teams to understand customer requirements and operational pain points
- Conduct in‑depth discovery sessions to map customer workflows across the supply chain and operations
- Translate business challenges into clear, actionable requirements for technical teams
- Create detailed documentation, including:
- Business Requirement Documents (BRDs)
- Process flows
- User stories
- Lead pilot deployments, gather feedback, and refine solutions
- Oversee solution rollout and delivery, ensuring smooth implementation
- Act as the primary customer point of contact throughout the engagement lifecycle
- Analyse operational and customer data to identify optimization opportunities
- Train customer teams and ensure platform adoption and usability
- Work cross‑functionally with sales, product, and engineering teams
Required Experience
- 3–5 years of experience in:
- Business Analysis
- Operations
- Consulting or similar roles
Preferred Background
Candidates with domain expertise in the following areas will be strongly preferred:
- Supply Chain Management
- Logistics & Distribution
- Manufacturing Operations
- Inventory & Warehouse Management
- Experience working directly with factory floors or warehouse environments
- Understanding of Indian manufacturing and operational ecosystems
- Prior exposure to customer‑facing roles or solution consulting
Key Skills Required
To succeed in this role, you should possess:
- Strong knowledge of supply chain, logistics, or manufacturing operations
- Excellent analytical and problem‑solving skills
- Ability to convert complex business problems into technical requirements
- Strong documentation and communication skills
- Proven ability to build customer relationships and trust
- Experience working across cross‑functional teams
- Ability to manage multiple projects and stakeholders simultaneously
- Willingness to travel and work on‑site at customer locations
Nice‑to‑Have Skills
While not mandatory, the following skills will give you an edge:
- Experience with ERP systems like SAP, Zoho, or ERPNext
- Knowledge of Warehouse Management Systems (WMS) or inventory platforms
- Background in SaaS or B2B technology companies
- Familiarity with Agile or Scrum methodologies
- Basic knowledge of SQL or data analysis tools
- Experience in creating process documentation and flowcharts
Why Join EdgeVantage?
At EdgeVantage, you’ll work in a dynamic environment where technology meets real‑world operations. This role allows you to:
- Engage directly with customers and solve practical operational challenges
- Gain exposure to IoT‑driven solutions and digital transformation
- Build expertise across supply chain, analytics, and enterprise systems
- Play a key role in delivering impactful, scalable solutions
- Accelerate your career in business analysis and operations consulting
Apply Now
If you’re passionate about operations, business analysis, and customer success, this is your opportunity to join a growing team and make a real impact.
Apply today and take the next step in your Business Analyst career in Bengaluru!