2+ years
Surat
Full-Time
Job Summary
The Business Analyst will evaluate current business processes, collect and analyse quantitative and qualitative data, and identify areas for operational improvement. Acting as a bridge between business stakeholders and IT teams, this role will define requirements, develop strategic solutions, and support implementation - from conceptualization through UAT (User Acceptance Testing) and change management. The ideal candidate will leverage insights from ongoing projects to inform future decision-making, align efforts with long-term organizational goals, and drive sustainable growth.
Roles & Responsibilities
- Understand Business Needs & Gather Requirements:
- Engage with stakeholders to identify, gather, and document detailed business requirements and user stories.
- Analyse existing business processes, workflows, and data to identify gaps and improvement opportunities.
- Prioritize requirements and ensure alignment with business goals.
- Process Analysis & Improvement:
- Evaluate current systems and processes to detect inefficiencies.
- Develop optimized workflows and align processes with business strategies.
- Use tools like flowcharts to document processes and suggest automation or other improvement strategies.
- Future State Planning & Technology Scouting:
- Research and evaluate emerging technologies and industry trends (e.g., AI, RPA, cloud, IoT, blockchain).
- Conduct feasibility studies and impact assessments for new technologies.
- Recommend technology solutions aligned with business goals.
- Implement Business Solutions:
- Design and implement effective business systems and process solutions.
- Collaborate with cross‑functional teams to ensure successful solution deployment.
- Monitor implementation to ensure it meets business needs.
- Project Management & Testing:
- Oversee end-to‑end project execution including planning, scheduling, and stakeholder communication.
- Develop test plans, perform UAT, integration, and regression testing.
- Document and track issues and ensure quality assurance throughout the project lifecycle.
- Reporting & Market Research:
- Create and maintain detailed reports, dashboards, and performance insights.
- Conduct market research to analyse trends and assess competitive landscapes.
- Present findings to support strategic business decisions.
Skills & Requirements
- Strong analytical, problem‑solving, and critical‑thinking abilities with hands‑on experience in business analysis.
- Proficient in data analysis and visualization tools such as Excel, Tableau, Power BI, along with documentation tools like Visio and PowerPoint.
- Solid understanding of business analysis methodologies (SWOT, BPMN, Agile) and SDLC processes.
- Experience in business process modeling, requirement gathering, and documentation.
- Excellent verbal and written communication skills, capable of engaging both technical and non‑technical stakeholders.
- Ability to collaborate effectively with cross‑functional and technical teams.
- Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.
- 2+ years of experience in a Business Analyst or similar role; exposure to IT systems and data analytics is a plus.
- Good English communication skills are mandatory.
Required Skills
- Ability to work with cross‑functional teams
- Excellent communication & interpersonal skills.
- Strong critical thinking & decision‑making abilities.
- Strong analytical & problem‑solving skills.
- Skilled in requirement gathering & analysis.
- Knowledge of project management methodologies.
- Proficient in reporting & dashboard creation.
- Proficiency in data analysis tools/techniques (Excel, BI tools).
- Familiarity with software development lifecycle (SDLC).