Business Analyst - Insights & Analytics

Standard Chartered India; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing program

Job summary

Standard Chartered India is seeking an experienced Business Reporting & Analytics professional to support the CRMx platform. You will partner with Tech to drive platform enhancements and work with Business to refine platform functionality, validate data, and support go-live activities.

The role focuses on dashboard enhancements, data validation, and timely ad-hoc analysis to support strategic decision-making across client portfolios and revenue streams.

Qualifications

• Minimum 3+ years’ experience in banking or corporate banking metrics.
• Strong Excel and financial modelling skills.
• Proficiency in PowerPoint and management reporting.

Responsibilities

• Produce dashboard enhancements, scorecards and management reports.
• Validate and sense check client and business data sets from multiple sources.
• Support ad hoc analysis requests from business stakeholders.
• Identify enhancement opportunities and bridge gaps in metric reporting on the CRMx platform.
• Drive 2-week sprint cycles with Technology teams for dashboard upgrades.
• Conduct UAT and UVT for final releases and resolve issues with tech teams.

Skills

Strong Excel

PowerPoint

BI reporting

Job description

• Partner with Tech to create platform enhancement
• Work closely with Business to update the platform functionality, provide data validation and support go enhancement go-live

Job Summary

• Support CRMx platform
• Partner with Tech to create platform enhancement
• Work closely with Business to update the platform functionality, provide data validation and support go enhancement go-live

Key Responsibilities

Individual Contributor role

Business Reporting & Analytics

• Produce dashboard enhancement, scorecards and management reports
• Validate and sense check client and business data sets from multiple sources
• Support ad hoc analysis requests from business stakeholders

Platform and KPI enhancements

• Work closely with Business to identify enhancement opportunities and bridge gaps in metric reporting on the CRMx platform
• Partner with Technology teams to drive the 2-week sprint cycles on dashboard upgrade
• Maintain wallet share dashboards and drive improvements with evolving insights

UAT and UVT support

• Conduct UAT and UVT for final tech releases of enhancements on the platform/s
• Identify bugs and drive timely resolution of the issues with Technology teams to meet monthly release/ go- live timelines

Data validation & Process check

• Have keen understanding of the internal sources and the data pertaining to client information (revenue, deals, etc.)
• Provide end to end data validation and follow monthly data refresh cadence for the CRMx platform
• Responsible for maintaining and improving the quality of data shared with the third party for wallet share analysis
• Develop and maintain vendor submissions and transposing external data into easily consumable insights
• Identify, assess, and control risks related to the Bank’s interactions with external vendors
• Automate processes to build scale and improve controls across the end-to-end workflow

Support Frontline business teams

• Partner with Coverage Bankers, Sector teams, BPMs to share specific data requirements for client analytics w.r.t revenue streams, deal pipeline, risk assessment of the client’s portfolio, wallet share, cross- sell signals etc.
• Ensure insights output remain current, accurate and actionable for business teams
• Monitor key performance indicators of the client metrics and highlight trends and opportunities for business teams.

Motivations

• Delivery of real time business value for stakeholders
• Platform enhancements and visibility of critical client business data influencing business outcomes
• Upskilling through advanced tooling and dashboarding, acquiring a keen sense of banking data and information and it’s optimum representation
• Ability to manage multiple priorities and deliver to deadlines

Skills And Experience

Must-have Skills

• Strong Excel and financial modelling skills
• Power point skills and management reporting
• BI reporting and visualisation

Other Skills

• Communication
• Stakeholder Management
• Collaboration

Qualifications

Key Experiences

• Minimum 3+ years’ experience, understanding of banking products is important, good understanding of banking metrics, data points and KPIs for corporate banking products and client intelligence

Languages

• English

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.