Business Analyst II, GTS Field

Amazon Inc.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon's TESS Analytics team seeks a Business Analyst to build analytical solutions—dashboards, reports, ETL pipelines, and automated monitoring systems—that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business requirements into scalable analytics deliverables.

You will collaborate to design KPI definitions, implement SQL-based data transformations, and support governance initiatives across the

Qualifications

• 3+ years of tax, finance or a related analytical field experience.
• 5+ years Excel experience (VBA, pivots, Power Pivot) and data visualization (Tableau).
• 3+ years of business or financial analysis experience.
• Experience defining requirements and using data and metrics to draw business insights.
• Experience making business recommendations and influencing stakeholders.

Responsibilities

• Design, build, and maintain dashboards and reports using Amazon QuickSight, supporting programs such as Config Validation, Quality Metrics, Klaxon Monitoring, and Network Planning
• Develop and optimize SQL queries and ETL jobs (Datanet) to transform raw data into actionable datasets
• Partner with TESS Program Managers to gather requirements, define KPIs, and deliver analytical solutions aligned to business goals
• Support the Klaxon alarm system by building and maintaining automated monitoring dashboards that detect configuration defects
• Contribute to ETL governance initiatives — inventory management, deprecation workflows, and performance optimization
• Perform ad-hoc deep-dive analyses to support root cause investigations, quality misses, and operational reviews (WBR, MBR)
• Maintain data quality and integrity across TESS-BI datasets through schema validation and standardization
• Support on-call BI operations including data queries, logic changes, and stakeholder requests
• Document analytical processes, data dictionaries, and solution designs

Skills

Excel

VBA

Pivot Tables

Power Pivot

Tableau

SQL

GenAI tools

Tools

Amazon QuickSight

Datanet

Job description

About the Team

The TESS (Transportation Execution Systems & Services) Analytics team is part of NA Transportation Services and is responsible for delivering data-driven insights, dashboards, automation, and governance solutions that support transportation configuration, network planning, and operational excellence. We partner closely with TESS Program Managers, Network Planners, Operations teams, and cross-functional organizations including TITANS, SortTech, and ShipTech to drive measurable business outcomes.

Role Summary

We are seeking a Business Analyst to join the TESS Analytics team. In this role, you will build and maintain analytical solutions — including dashboards, reports, ETL pipelines, and automated monitoring systems — that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business requirements into scalable analytics deliverables.

Key job responsibilities

1. Design, build, and maintain dashboards and reports using Amazon QuickSight, supporting programs such as Config Validation, Quality Metrics, Klaxon Monitoring, and Network Planning
2. Develop and optimize SQL queries and ETL jobs (Datanet) to transform raw data into actionable datasets
3. Partner with TESS Program Managers to gather requirements, define KPIs, and deliver analytical solutions aligned to business goals
4. Support the Klaxon alarm system by building and maintaining automated monitoring dashboards that detect configuration defects (e.g., missing Stacking Filters, VSM misconfigurations)
5. Contribute to ETL governance initiatives — inventory management, deprecation workflows, and performance optimization
6. Perform ad-hoc deep-dive analyses to support root cause investigations, quality misses, and operational reviews (WBR, MBR)
7. Maintain data quality and integrity across TESS-BI datasets through schema validation and standardization
8. Support on-call BI operations including data queries, logic changes, and stakeholder requests
9. Document analytical processes, data dictionaries, and solution designs

Basic Qualifications

• 3+ years of tax, finance or a related analytical field experience
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 3+ years of business or financial analysis experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• Experience leveraging AI/GenAI tools and technologies to automate analytical workflows, derive insights from data, and improve business decision‑making.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.