Business Analyst I, GTS Field

Amazon Inc.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon in Hyderabad is seeking a Business Analyst to build and maintain dashboards, reports, and ETL pipelines that enable transportation stakeholders to make data-driven decisions. You will collaborate with Program Managers and Operations to translate requirements into scalable analytics deliverables.

You will define KPIs, support on-call BI operations, and contribute to data governance across BI datasets while driving continuous improvement in reporting quality and performance.

Qualifications

• Experience defining requirements and using data and metrics to drive insights.
• Knowledge of BI tools and dashboards to inform business decisions.
• Strong analytical and communication skills.
• Experience with large datasets is a plus.

Responsibilities

• Design, build, and maintain dashboards and reports using BI tools to support programs like Config Validation and Network Planning.
• Develop and optimize SQL queries and ETL jobs to transform raw data into usable datasets.
• Partner with Program Managers to gather requirements, define KPIs, and deliver analytics solutions.
• Maintain automated monitoring dashboards to detect configuration issues.
• Contribute to ETL governance, inventory management, deprecation workflows, and performance optimization.
• Perform ad-hoc analyses for root cause investigations and operational reviews.
• Ensure data quality and consistency across BI datasets through validation.
• Support on-call BI operations including data queries and stakeholder requests.
• Document analytical processes, data dictionaries, and solution designs.

Skills

Data analysis

Requirements gathering

BI decision making

Education

Bachelor's degree or equivalent

Tools

Excel

Tableau

Power BI

SQL

Job description

About the Team

The TESS (Transportation Execution Systems & Services) Analytics team is part of NA Transportation Services and is responsible for delivering data-driven insights, dashboards, automation, and governance solutions that support transportation configuration, network planning, and operational excellence. We partner closely with TESS Program Managers, Network Planners, Operations teams, and cross-functional organizations including TITANS, SortTech, and ShipTech to drive measurable business outcomes.

Role Summary

We are seeking a Business Analyst to join the TESS Analytics team. In this role, you will build and maintain analytical solutions - including dashboards, reports, ETL pipelines, and automated monitoring systems - that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business requirements into scalable analytics deliverables.

Key job responsibilities

1. Design, build, and maintain dashboards and reports using Amazon QuickSight, supporting programs such as Config Validation, Quality Metrics, Klaxon Monitoring, and Network Planning
2. Develop and optimize SQL queries and ETL jobs (Datanet) to transform raw data into actionable datasets
3. Partner with TESS Program Managers to gather requirements, define KPIs, and deliver analytical solutions aligned to business goals
4. Support the Klaxon alarm system by building and maintaining automated monitoring dashboards that detect configuration defects (e.g., missing Stacking Filters, VSM misconfigurations)
5. Contribute to ETL governance initiatives - inventory management, deprecation workflows, and performance optimization
6. Perform ad-hoc deep-dive analyses to support root cause investigations, quality misses, and operational reviews (WBR, MBR)
7. Maintain data quality and integrity across TESS-BI datasets through schema validation and standardization
8. Support on-call BI operations including data queries, logic changes, and stakeholder requests
9. Document analytical processes, data dictionaries, and solution designs

Basic Qualifications

• 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• 2+ years of complex Excel VBA macros writing experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL
• Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages

Preferred Qualifications

• Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
• Experience using very large datasets
• Knowledge of SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.