Business Analyst Identity and Access Management

Tekskills; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tekskills seeks a Business Analyst IAM to drive analysis, documentation, and improvement of identity and access management across the organization. You will bridge technical and business teams, aligning IAM controls with regulatory standards and security needs, gathering requirements, mapping processes, and enabling secure access practices.

You will work with IAM architects to define integration specs for SSO, MFA, PAM, and directory services, maintain governance frameworks, and track KPIs like

Qualifications

• Experience with IAM solutions and governance.
• Knowledge of identity lifecycle management and access controls.
• Familiarity with SSO, MFA, and directory services.

Responsibilities

• Capture IAM requirements with business units and IT stakeholders.
• Define onboarding, transfers, and offboarding for user access.
• Document current and future IAM processes and governance.
• Translate regulatory requirements into IAM controls and policies.
• Prepare reports and dashboards for leadership.
• Define test cases for IAM functionalities and validate changes.

Skills

IAM tools

LDAP/SAML/OAuth

RBAC/PAM

Active Directory

Cloud IAM

Requirements elicitation

BRD/FRD

JIRA/Confluence

Tools

JIRA

Confluence

ADO

Visio

Job description

Job Title

Business Analyst Identity and Access Management (IAM)

Job Summary

The Business Analyst – IAM will play a pivotal role in the analysis, documentation, and enhancement of identity and access management solutions across the organization. This role bridges the gap between technical teams and business stakeholders, ensuring IAM controls and policies align with regulatory compliance, security standards, and business needs. The BA will be responsible for gathering requirements, mapping processes, supporting governance models, and enabling secure access practices.

Key Responsibilities

• Collaborate with business units and IT stakeholders to capture IAM requirements.
• Define user access lifecycle events such as onboarding, transfers, and offboarding.
• Document current-state and future-state IAM processes.
• Interpret regulatory and compliance requirements in the context of IAM.
• Align IAM solutions with audit and risk standards.
• Work with IAM architects and engineers to define integration specifications for SSO, MFA, PAM, and directory services.
• Act as liaison between security, IT, HR, and application teams.
• Prepare reports, dashboards, and presentations for leadership.
• Define and execute UAT and functional test cases for IAM functionalities.
• Validate access control changes and new feature deployments.
• Contribute to IAM governance frameworks.
• Track IAM KPIs like orphan accounts, access review closure rate, SLA adherence.

Essential Skills & Qualifications

1. Technical Skills

• Good understanding of IAM tools such as SailPoint, Okta, Ping Identity, BeyondTrust, Azure AD, ForgeRock.
• Knowledge of IAM protocols and standards (LDAP, SAML, OAuth, OpenID Connect).
• Knowledge of Directory services (Active Directory, Azure AD).
• Good understanding of identity lifecycle management, application access governance, role-based access control (RBAC), privileged access management (PAM).
• Exposure to cloud identity management (AWS IAM, Azure IAM).

2. Business Analysis Skills

• Strong skills in requirements elicitation, use case development, and process modelling.
• Proficiency in writing BRDs, FRDs, and user stories.
• Experience with tools like JIRA, Confluence, ADO, Visio.

3. Soft Skills

• Strong analytical thinking and problem-solving ability.
• Excellent communication and documentation skills.
• Ability to manage stakeholders and conduct cross-functional workshops.
• High attention to detail and organizational awareness.