Business Analyst – Design Thinking

Times World; Thiruvananthapuram, Kozhikode district; On-site; INR 700,000 - 1,200,000; Full time

Job summary

A leading data management firm in Kerala is seeking a Business Analyst – Design Thinking to apply design thinking principles in problem discovery and solution development. The role requires 3–6 years of experience and a Bachelor’s degree in a related field. Ideal candidates will possess strong analytical skills and experience with design thinking methodologies, along with excellent communication and stakeholder engagement abilities. This position has the opportunity to work on innovation-driven initiatives, operating in a collaborative environment.

Qualifications

• 3–6 years of experience as a Business Analyst or similar role.
• Strong hands-on experience applying design thinking methodologies.
• Proven ability to conduct user research and stakeholder interviews.

Responsibilities

• Engage with stakeholders to understand pain points and needs.
• Translate validated ideas into business requirements.
• Support creation of low-fidelity prototypes.

Skills

Design thinking methodologies

User research

Stakeholder engagement

Analytical skills

Problem-solving

Education

Bachelor’s degree in Business Administration, Engineering, Design, or Computer Science

Tools

Miro

FigJam

Figma

Balsamiq

Job description

Department: Projects
Job Type: Permanent
Location: India

Walk-in Interview on 29 & 30 January 2026, from 11:00 AM to 4:00 PM, at our Calicut office.

The Business Analyst – Design Thinking role focuses on applying design thinking principles to understand business problems, uncover user needs, and translate insights into practical, value‑driven solutions. This position bridges user empathy, business strategy, and technical feasibility, ensuring solutions are desirable, viable, and feasible.

The role goes beyond traditional requirement documentation by actively participating in problem discovery, ideation, prototyping, and validation, while still owning core business analysis responsibilities.

Key responsibilities:

Problem Discovery & User Understanding

• Engage with stakeholders, users, and business teams to understand pain points, needs, and goals
• Apply design thinking methods such as empathy mapping, user journeys, and personas
• Facilitate interviews, observations, and workshops to gather qualitative insights

Design Thinking & Ideation

• Lead or support design thinking workshops, brainstorming sessions, and ideation activities
• Translate insights into clearly defined problem statements and opportunity areas
• Collaborate with cross‑functional teams to generate innovative solution concepts

Business Analysis & Requirement Definition

• Translate validated ideas into business requirements, user stories, and functional specifications
• Ensure requirements align with business objectives, user needs, and technical constraints
• Maintain traceability from problem statements to solutions and outcomes

Prototyping, Validation & Delivery Support

• Support creation of low‑fidelity prototypes, mock‑ups, or wireframes
• Collaborate with design and development teams to validate solutions through feedback and testing
• Support UAT and ensure delivered solutions meet defined business and user expectations
• Work closely with product, design, development, and QA teams throughout the delivery lifecycle
• Measure solution effectiveness using feedback, KPIs, and user outcomes
• Continuously improve problem‑solving approaches and design thinking practices

Requirements (Qualifications/Experience/Competencies)

• Bachelor’s degree in Business Administration, Engineering, Design, Computer Science, or a related field
• 3–6 years of experience as a Business Analyst, Functional Analyst, or similar role
• Strong hands‑on experience applying design thinking methodologies in business or product contexts
• Proven ability to conduct user research and stakeholder interviews
• Experience translating insights into business requirements and user stories
• Good understanding of SDLC and Agile methodologies
• Strong analytical, problem‑solving, and facilitation skills
• Excellent communication and stakeholder engagement skills

Good to Have

• Certification or formal training in Design Thinking
• Experience working with product or UX teams
• Familiarity with tools such as Miro, FigJam, Figma, Balsamiq, or similar
• Exposure to service design, journey mapping, or customer experience initiatives
• Empathy and user‑centric thinking
• Structured problem‑solving
• Facilitation and collaboration
• Business acumen
• Attention to detail and clarity
• Opportunity to work on innovation‑driven and user‑centric initiatives

Leading provider of data management, market research, analytics and business intelligence solutions. Pioneer in data unification and bringing cognitive solutions to practical systems.

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