Business Analyst - Client Lifecycle Management

HSBC Holdings plc; Bengaluru; Hybride; INR 1 500 000 - 2 300 000; Plein temps

Résumé du poste

HSBC Holdings plc in Bengaluru is seeking a Business Analyst - Client Lifecycle Management to provide governance, data analysis, and cross-market oversight. The role focuses on coordinating performance management and engagement strategies within Global Private Banking.

You will organize town halls, map current CLM processes, manage resources, and ensure clear communication across internal and external stakeholders, contributing to HSBC's drive for efficient client lifecycle management.

Qualifications

• Experience of 10–15 years with master’s or bachelor’s degree.
• Proficient in stakeholder management and data analysis.
• Knowledge of financial products in private banking helpful.

Responsabilités

• Provide oversight of performance management across markets and governance forums.
• Develop an engagement strategy aligned with Group communications.
• Coordinate town halls and offsite logistics with aligned messaging.
• Model data, map current CLM processes and suggest improvements.
• Consolidate data from multiple systems and present clear findings.
• Manage headcount tracking, resource planning and design.
• Communicate clearly to diverse audiences.

Connaissances

Stakeholder management

Data analysis

Communication

Governance

Formation

Masters or Bachelor’s degree

Outils

MS Excel

Power BI

SQL

Description du poste

Business Analyst - Client Lifecycle Management

Location:

Bangalore, KA, IN, 560103

Brand: HSBC

Area of Interest:

Role Workstyle: Hybrid Worker

Date: 23 Sept 2026

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofBusiness Analyst - Client Lifecycle Management

In this role, you will:

• Provide Oversight of performance management across markets / centers and facilitate organizing monthly Client Lifecycle Management governance forum
• Assist in all aspects of communications and engagement for team, develop a robust engagement strategy that aligns with Group strategies and comms agenda.
• Facilitate organizing town halls & Management offsite, from logistics to ensuring talking points are aligned to Group and strategic messaging.
• Responsible for modelling and report production, working on large sets of complex data, mapping current state Client Lifecycle Management processes and carrying out analysis to identify and implement changes
• Consolidate information from various systems and make sense of data /express clearly with assumptions used.
• Responsible for effective resource management - including headcount tracking, reporting, Organisational design, and analysis.
• Evaluate and determine the appropriate style of communication relevant to the audience - communicate messages in a clear, consistent, and honest manner.

To be successful you will:

• Understanding of financial reporting aspects and moderate level knowledge of all investment, banking, insurance, and credit products offered by Global Private Banking.
• Knowledge of operational, trading, and overall business knowledge would be beneficial
• Experience of 10- 15 years with masters/bachelor’s degree
• Proficient in multitasking and engaging with different stakeholders both internally and externally
• The jobholder will be required to support the management of programmers/projects and governance forums, representing his/her team as appropriate.
• Effective and strong global stakeholder management is required across all levels within the business and functions.

You’ll achieve more at HSBC

hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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