Business Analyst

OPUS SOFTWARE SOLUTIONS PRIVATE LIMITED; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A software solutions company located in Maharashtra, India, is seeking a skilled Functional Analyst with a minimum of 10 years of experience in Functional & Business Analysis. You will translate customer requirements into specifications and guide project teams to adhere to product standards. The ideal candidate has expertise in Dispute Management, General Ledger, ChargeBack, and Card Issuing processes. Strong analytical skills and the ability to present training are essential for success in this role.

Qualifications

• Minimum 10+ years of work experience in Functional & Business Analysis and Design.
• Experience in Dispute Management, General Ledger, and ChargeBack areas.

Responsibilities

• Translate Customer & Software Product requirements into specifications.
• Guide customers and project teams to adhere to product standards.
• Participate in requirements meetings and work towards optimal solutions.
• Deliver impact assessments and time estimations.
• Support Systems Analysts and Engineering team with clear specifications.
• Participate in Design review sessions.
• Develop and manage use case models.
• Provide support during testing processes.
• Deliver functional presentations and training.
• Support project teams for configuration of the solution.

Skills

Functional & Business Analysis

Dispute Management

General Ledger

ChargeBack

Card Issuing – Credit

Card Issuing – Debit

Card Issuing – Prepaid

Job description

• Translate Customer & Software Product requirements into functional and non-functional specifications
• Guide and assist customers and project teams to adhere to product standards in order to reduce the TCO of the solution
• Participate and facilitate Customer & Product requirements meetings and work together with the Customer & Product department towards the most optimal functional solution
• Deliver impact assessments and time estimations
• Assist the Systems Analysts and Engineering team in the functional implementation by providing clear and unambiguous specifications to enable them to produce quality software that meets defined product requirements
• Participate in Design review sessions produced by systems analysts and engineers
• Develop and manage use case models and supporting specifications, and contribute to and review domain object models
• Participate in UI designs and review
• Provide clarifications and support to the Test team during test scenario derivation and testing processes
• Deliver functional presentations and training to the customer and colleagues
• Support project teams for configuration of the solution
• Analyse and answer questions from Customer & Project teams on future and implemented product features
• Responsible for creating Use Cases, Design Diagram
• Responsible for preparing Standard Operating procedures, business and system process flows and requirements gathering.
• Ensure Test coverage & Test Cases validation

Minimum 10+ years of work experience in Functional & Business Analysis and Design in the below areas

• Dispute Management, General Ledger, ChargeBack
• Card Issuing – Credit , Debit and Prepaid