Business Analyst

Connectwell Industries; Kalyan-Dombivli; On-site; INR 600,000 - 900,000; Full time

Job summary

Connectwell Industries is seeking a Business Analyst to identify, document, and close process gaps across digital operations. You will gather business requirements, convert them into clear documentation, and serve as the documentation backbone for managers across automation projects from planning to post-implementation.

The role involves supporting initiatives like new software introductions, upgrades, and custom development with change management for digital processes.

Qualifications

• Engineering degree required (B.E./B.Tech).
• 2–3 years in business/process analyst role.
• Experience gathering requirements and documenting process gaps and solutions.
• Proven ability to write BRDs, FRS, user stories, SOPs and process documentation.
• Process mapping using BPMN or flowcharts (Visio, Lucidchart, Draw.io).
• Working knowledge of SDLC and Agile/Waterfall delivery.
• Exposure to UAT planning, test case writing and defect tracking.

Responsibilities

• Requirement gathering and process gap analysis.
• Pre-implementation activities and planning.
• During implementation support and documentation.
• Post-implementation follow-up and optimisation.
• Change management for digital processes.

Skills

BRD writing

FRS

User stories

Process documentation

Process mapping (BPMN/ diagrams)

SDLC knowledge

UAT planning

Education

B.E./B.Tech

MBA (Operations/IT)

Tools

Visio

Lucidchart

Draw.io

SQL

Power BI

Tableau

Job description

Job Description Business Analyst

Connectwell Corporate Office (Dombivili)

Role summary

We are looking for an engineering graduate with 2-3 years of business analysis experience to identify, document and help close process gaps across our digital operations. Role would be instrumental to gather business requirements, turn them into clear documentation, and be the documentation backbone for Manager/Sr.Manager/ Lead-Applications across every stage of an automation initiative before, during and after implementation.

The initiatives you support include new software introductions, software upgrades and custom development, and change management for digital processes.

Key responsibilities

• Requirement gathering and process gap analysis
• Pre-implementation
• During implementation
• Post-implementation
• Change management for digital processes

Required qualifications and skills

• B.E. / B.Tech in any engineering discipline.
• 2-3 years in a business analyst, process analyst or similar role.
• Hands-on experience gathering requirements and documenting process gaps and their solutions.
• Proven ability to write BRDs, FRS, user stories, SOPs and process documentation.
• Process mapping using BPMN, flowcharts or swimlanes (Visio, Lucidchart, Draw.io or similar).
• Working knowledge of SDLC, and of Agile and Waterfall delivery.
• Exposure to UAT planning, test case writing and defect tracking.

Preferred qualifications

• MBA (Operations, Systems or IT) or certification such as IIBA ECBA / CCBA, PMI-PBA, or Lean Six Sigma Yellow / Green Belt.
• Experience with process automation projects (RPA, workflow tools, ERP or CRM rollouts).
• Familiarity with Lean, Six Sigma or Value Stream Mapping for gap analysis.
• Basic SQL or data analysis skills (Power BI, Tableau) to validate requirements and KPIs.
• Exposure to change management frameworks such as ADKAR or Kotter.