Business Analyst
NielsenIQ
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Benefits offered by this job
Job summary
NIQ Chennai Transformation Expert Business Analyst is a senior role based in Chennai, India, working from the office. You will bridge business needs and technical execution, gathering requirements, writing user stories, and supporting scalable platform solutions within an agile environment.
You will partner with Product Managers, Engineering, and stakeholders to drive automation, data analysis, and process improvements, ensuring alignment across teams and delivering business value.
Qualifications
- Bachelor’s or Master’s in Business; CS/IS/Engineering background a plus
- 4–8 years of BA experience in tech environments
- Strong requirements gathering and stakeholder management
- Familiar with NIQ platforms like Reference data, Input, Discover, and retail analytics tools a plus
- Good knowledge of Agile/Scrum and SDLC
- Exposure to AI tools and AI-driven automation design
- Experience creating user stories, process maps, use cases, BRDs
- Strong analytical and problem-solving skills with data interpretation
- SQL knowledge and data analysis techniques
- Experience with JIRA, Confluence, Visio, Lucidchart or similar tools
- Excellent written, verbal, and presentation communication skills
- Ability to collaborate with cross-functional and global teams
Responsibilities
- Gather, analyze, and document business requirements from multiple stakeholders
- Translate business needs into functional and non-functional requirements, user stories, and acceptance criteria
- Collaborate with Product Owners, Engineering, and QA throughout the software lifecycle
- Facilitate workshops and elicitation sessions with stakeholders
- Analyze processes and identify automation, optimization, and efficiency opportunities
- Create process maps, business models, and documentation
- Perform data analysis to support decision-making and validate outcomes
- Track project progress and manage requirement changes; support UAT
- Identify risks and dependencies to improve product quality and customer experience
Skills
Education
Tools
Job description
Our NielsenIQ Operation teams are driving the evolution of our “Discover” platform, a unified, AI driven, global, open data ecosystem that powers data-driven decision making for clients worldwide.
Organizations rely on NielsenIQ’s trusted data and insights to accelerate innovation and business growth.
Supporting this platform is a suite of large-scale applications that process millions of records every day.
As a Business Analyst, you will be part of a talented and collaborative team focused on delivering business value through technology and data.
In this role, you will partner closely with Product Managers, Engineering teams, and business stakeholders to gather, analyse, and document requirements, streamline business processes, and support the successful delivery of scalable platform solutions.
You will play a key role in bridging business needs and technical execution, ensuring alignment across teams and delivering impactful outcomes.
Our team operates in an agile environment and is co-located across our Operations hubs in Baroda, Chennai, Gurgaon, Poland, Mexico.
- Gather, analyse, and document business requirements from multiple stakeholders
- Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria
- Collaborate with Product Owners, Engineering, and QA teams throughout the software development lifecycle
- Facilitate workshops, requirement elicitation sessions, and stakeholder reviews
- Analyse business processes and identify opportunities for automation, optimization, and operational efficiency
- Create process flows, business models, wireframes, and documentation
- Perform data analysis to support decision-making and validate business outcomes
- Track project progress, manage requirement changes, and support user acceptance testing (UAT)
- Proactively identify risks, dependencies, and opportunities to improve product quality and customer experience
- A Bachelor’s or Master’s degree in Business. Academic background in Computer Science, Information Systems, Engineering, or a related field will be a plus
- 4 to 8 years of experience as a Business Analyst in technology-driven environments
- Strong experience in requirements gathering, business process analysis, and stakeholder management
- Familiarity with NIQ platforms, including Reference data, Input, Discover, and other retail analytics tools, is a strong plus
- Good knowledge of Agile/Scrum methodologies and software development lifecycle (SDLC)
- Good exposure to using AI tools as well as designing solutions that are automated through the use of AI
- Experience creating user stories, process maps, use cases, and business requirement documents (BRDs)
- Strong analytical and problem-solving skills with the ability to interpret complex data sets
- Good understanding of SQL and data analysis techniques
- Experience working with tools such as JIRA, Confluence, Visio, Lucidchart, or similar platforms
- Excellent written, verbal, and presentation communication skills
- Ability to collaborate effectively with cross-functional and global teams
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com
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At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Senior Level
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