Business Analyst

SANeForce; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

SANeForce is a technology-driven company delivering software solutions for Sales Force Automation (SFA), Distribution Management Systems (DMS), and Payroll Management. We are seeking a detail-oriented Business Analyst with 2–4 years of FMCG domain experience to translate business needs into effective software outcomes.

The candidate will understand FMCG sales processes, trade operations, and reporting, and will collaborate with clients, product teams, and technical stakeholders to ensure

Qualifications

• 2–4 years of experience as a Business Analyst in FMCG.
• Strong understanding of FMCG sales, distribution, retail operations, distributor networks, and order management.
• Experience with SFA/DMS or similar business applications is preferred.
• Proficiency in requirements gathering, business process mapping, gap analysis, and functional documentation.

Responsibilities

• Gather, analyze, and document business requirements from clients and internal stakeholders in FMCG domain.
• Understand FMCG processes including sales operations, distributor management, order processing, inventory, and secondary sales.
• Analyze workflows and identify opportunities for improvement and automation.
• Translate requirements into BRDs, FRDs, user stories, and flow diagrams.
• Collaborate with product managers, developers, QA, and implementation teams to translate requirements into features.
• Support the implementation and enhancement of SFA and DMS solutions.
• Coordinate with clients to clarify requirements and validate proposed solutions.
• Assist in functional testing, UAT, defect validation, and sign-off.
• Analyze sales data and distribution metrics to identify trends and gaps.
• Prepare functional documentation, user guides, and training materials.

Skills

FMCG domain knowledge

Business analysis

Requirement gathering

SFA/DMS experience

Stakeholder management

Data analysis

Excel & reporting tools

Tools

Jira

Job description

SANeForce is a technology-driven company providing innovative software solutions for Sales Force Automation (SFA), Distribution Management Systems (DMS), and Payroll Management. We serve industries including Pharmaceuticals, Healthcare, FMCG, Consumer Goods, Dairy, and other business sectors, helping organizations streamline operations and improve business efficiency through technology.

Job Summary

We are looking for a detail-oriented and analytical Business Analyst with 2–4 years of experience in the FMCG domain to understand business requirements, analyze workflows, and translate business needs into effective software solutions. The ideal candidate should have a strong understanding of FMCG sales and distribution processes, trade operations, and business reporting, with the ability to collaborate with clients, product teams, and technical stakeholders.

Key Responsibilities

• Gather, analyze, and document business requirements from clients and internal stakeholders in the FMCG domain.
• Understand FMCG business processes, including sales operations, distributor management, order processing, inventory management, and secondary sales.
• Analyze existing workflows and identify opportunities for process improvement and automation.
• Translate business requirements into functional specifications, Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flow diagrams.
• Work closely with product managers, developers, QA teams, and implementation teams to ensure business requirements are accurately translated into software features.
• Support the implementation and enhancement of Sales Force Automation (SFA) and Distribution Management System (DMS) solutions.
• Coordinate with clients to clarify requirements, validate proposed solutions, and ensure alignment with business objectives.
• Assist in functional testing, user acceptance testing (UAT), defect validation, and requirement sign-off.
• Analyze sales data, distribution metrics, and operational reports to identify trends, gaps, and improvement opportunities.
• Prepare functional documentation, user guides, and training materials as required.
• Monitor project progress, communicate requirement changes, and ensure timely delivery of business solutions.

Required Skills and Qualifications

• 2–4 years of experience as a Business Analyst, preferably in the FMCG industry.
• Strong understanding of FMCG sales, distribution, retail operations, distributor networks, and order management.
• Experience working with Sales Force Automation (SFA), Distribution Management Systems (DMS), or similar business applications is preferred.
• Proficiency in requirement gathering, business process mapping, gap analysis, and functional documentation.
• Good analytical, problem-solving, and data interpretation skills.
• Familiarity with Microsoft Excel, reporting tools, and data analysis techniques.
• Ability to communicate effectively with clients, business users, and technical teams.
• Strong documentation, presentation, coordination, and stakeholder management skills.

Preferred Qualifications

• Experience working with FMCG sales teams, distributors, stockists, or trade partners.
• Knowledge of primary sales, secondary sales, beat planning, route management, order booking, and sales reporting.
• Exposure to Agile methodologies, Jira, or other project management tools.
• Experience in software implementation, product development, or client-facing business analysis.