Business Activator

Genl Mills India Priv LTD; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

General Mills in Mumbai seeks a Business Activator to empower supply chain capabilities and drive fast, connected end-to-end decisions. You will facilitate user feedback, education, and adoption of MillsWorks products to improve performance and stakeholder engagement.

You will partner with the Product Owner and business teams, guiding prioritization, process changes, and user-centered demonstrations across global teams in a fast-paced environment.

Qualifications

• Supply chain expertise in core capabilities.
• Strong active listening in global, virtual environments.
• Ability to influence without direct reporting relationships.
• Proven collaboration across distance and time zones.
• High learning agility and cultural adaptability.
• Strong analytical and creative problem-solving skills.
• Experience managing organizational change.
• Thrives in ambiguity and change.
• Ability to take broad enterprise perspective.
• Gathers and translates business requirements into clear product requirements from end-user feedback.
• Tracks value realization through adoption and product metrics.
• Communicates clearly with training, workshops, and updates.
• Drives user adoption and embeds new processes.
• Experience across multiple SCM areas.
• Experience with Agile development.
• Influences stakeholders to implement changes.
• Project management experience.
• Direct experience with business stakeholders and end users.
• Learning agility, curiosity, and bias for action in evolving digital environments.

Responsibilities

• Drive end-user engagement on MillsWorks to accelerate adoption of central team capabilities.
• Lead end-user education and training on MillsWorks to support local adoption.
• Support Product Owner to connect with business teams to access end users for testing and feedback.
• Provide prioritization guidance on backlog items and drive process changes.
• Coordinate sponsor demos and end-user feedback sessions.

Skills

Supply Chain Expertise

Active listening

Influence without authority

Collaboration across distance

Learning agility

Analytical thinking

Change management

Adaptability

Big-picture thinking

Requirements gathering

Value realization tracking

Communication skills

User adoption

Multi-area SCM

Agile experience

Stakeholder management

Project management

Stakeholder engagement

Curiosity and action

Job description

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

OVERVIEW

As a Business Activator, you join established teams focused on supporting capabilities that enable our supply chain teams to make faster and more connected end-to-end decisions. These capabilities are designed to support performance management processes, improve process efficiency, and enable more proactive conversations that deliver value. A key focus of this role will be facilitating end-user feedback and helping to continually evolve these capabilities to drive stronger adoption and deeper integration into day-to-day business processes.

KEY ACCOUNTABILITIES

• Drive end-user engagement on MillsWorks products to accelerate adoption of capabilities developed and prioritized by the central team.
• Lead end-user education and training efforts on MillsWorks products to support consistent local adoption.
• Support the Product Owner in connecting with business teams to identify and gain access to key end users for testing, feedback, and support.
• Provide prioritization guidance to Product Owner on most impactful backlog requests and drive any process change to incorporate updates.
• Support the pod with coordination and facilitation of sprint Sponsor Demos and end-user feedback sessions.

MINIMUM QUALIFICATIONS

• Supply Chain Expertise Demonstrated strong expertise in core functional Supply Chain capabilities.
• Engage with Purpose Strong active listening skills and ability to build trust quickly in a global, virtual environment.
• Ability to set direction and effectively influence others to drive results without direct reporting relationships.
• Proven track record of strong collaboration skills across distance and time differences.
• Demonstrate Agility Demonstrated high learning agility and cultural agility in a fast-paced environment.
• Strong skills in analysis and creative problem solving.
• Experience and success in managing change.
• Seize Opportunities Thrives in ambiguity and times of significant change.
• Ability to take a broad perspective and be mindful of enterprise implications.

PREFERRED QUALIFICATIONS

• Gather and translate business requirements into clear, actionable product requirements using end-user feedbacks.
• Track and communicate value realization through adoption, engagement, product performance, and business impact measures.
• Strong communication and facilitation, including training, workshops, demonstrations, and executive updates.
• Change management and user adoption by influencing behaviour and embedding new processes and ways of working.
• Demonstrate experience working in or supporting multiple Supply Chain functional areas.
• Experience working in agile development framework.
• Influence and collaborate effectively with business and technology stakeholders to implement process and technology changes.
• Project management experience.
• Experience working directly with business stakeholders and end users.
• Demonstrate learning agility, curiosity, and a bias for action when working in evolving digital environments.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.

New possibilities. Bold thinking. Real heart. Build remarkable brands with remarkable people. At General Mills, we make food the world loves. Across 100+ markets, we come together to create, innovate and grow. Here, you’ll do meaningful work and help to lead the future of food at a company that stands for good.