Buckman Looking for at Chennai, Tamil Nadu

Buckman; Chennai; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

Join a forward-thinking global specialty chemical company as an IT Support Specialist, where your expertise will play a crucial role in enhancing operational efficiency. In this dynamic position, you will provide vital technical support, ensuring that all computer systems and networks function seamlessly. With a focus on continuous improvement, you will conduct security audits, manage network infrastructure, and lead a team of IT professionals. This is an exciting opportunity to contribute to a digital transformation journey while ensuring that the organization remains at the forefront of technology. If you are passionate about IT and thrive in a collaborative environment, this role is perfect for you.

Qualifications

• 8+ years of IT experience with a focus on support and management.
• Solid understanding of network infrastructure and various operating systems.

Responsibilities

• Provide technical support and troubleshoot issues for all systems.
• Ensure smooth functioning of business systems with zero downtime.
• Conduct security audits and manage application integrity.

Skills

IT Support

Network Infrastructure

Troubleshooting

Operating Systems

Team Management

Security Audits

Education

Degree in IT / Computing

Tools

LAN Infrastructure

Helpdesk Software

Job description

Location: Chennai, India
Required Language: English
Employment Type: Full-Time
Seniority Level: Associate
Travel Mode: Moderate

About Us:
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp, paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and is focused on building the capabilities and tools in support of this.

Purpose:
An IT support specialist must always be available to offer the necessary support to the employees, providing both internal and external assistance and working with vendors to determine the most suitable systems for the organization. As information technology continues to transform exponentially, it is necessary for specialists to assess how these advancements would help their clients or organizations.

Qualifications & Experience:
Degree in IT / Computing or a related field.
8+ years of professional IT experience.
Proven experience leading and managing teams of IT professionals.
Solid understanding of network infrastructure and architecture.
In-depth knowledge of various operating systems and platforms.

Accountabilities:
Provide technical support, troubleshooting problems, and resolving issues for all computer systems, applications, and networks, including hardware, operating systems, and software.
Provide optimal helpdesk user support (service levels & compliances).
Ensure continuous and smooth functioning of our business system and network infrastructure with a key performance measurement of zero downtime.
Maintain and administrate LAN infrastructure.
Perform capacity planning for computer systems to ensure adequate processing power for current users and future growth.
Conduct security audits to ensure that computer systems are secure from unauthorized access or attack.
Install, configure, test, and troubleshoot new applications, systems, or other technology components.
Implement new computer systems or improve existing systems based on business needs.
Recommend upgrades and changes to existing computer systems to improve efficiency or productivity.
Manage and maintain the application integrity, availability of servers, backup data, virus protection system, email system, etc.