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Join a dynamic team as a Service Ops. Team Lead, where you'll drive operational excellence and foster strong relationships with customers and stakeholders. This role is pivotal in ensuring that service offerings meet client needs, while also coaching and developing team members to achieve their best. You'll be at the forefront of incident management, troubleshooting, and continuous improvement initiatives, making a significant impact on customer satisfaction and operational efficiency. If you're passionate about leading teams and enhancing service delivery in a fast-paced environment, this opportunity is perfect for you.
Job Req ID: 14322
Posting Date: 18-Apr-2023
Function: Service
Location: Rajarhat, Kolkata, India
Salary: within range
Why this job matters:
The Service Ops. Team Lead supervises a team responsible for delivering the service requirements of the supported customers and meeting the operational enablement and readiness of services offerings and capabilities.
What you’ll be doing:
The skills you’ll need:
Our leadership standards:
Looking in:
Looking out:
Looking to the future: