Branch Support Officer - Mysuru

Sundaram Home Finance; Mysuru; On-site; INR 300,000 - 420,000; Full time

Job summary

Sundaram Home Finance Limited in PAN India seeks a Branch Support Officer (BSO) to manage post-disbursement activities, ensure documents are in order, and support in branch operations.

You will handle cash and cheque deposits within banking hours, maintain asset and cash registers, and coordinate with Corporate Finance & Accounts. A 2+ year background in home loan sales is preferred, with strong communication and local language skills.

Qualifications

• 2+ years of experience in selling home loan / construction finance products.
• Experience in related companies preferred.
• Understanding of policies and procedures in lending operations.

Responsibilities

• Manage post-disbursement activities with minimal customer escalations.
• Ensure all documents are scanned and logged as per standards.
• Verify documents per predisbursement checklist and ensure availability.
• Deposit cheques and cash within the banking hours of the next working day.
• Maintain cash scroll, cheque balance registers and interim reports for Corporate Finance & Accounts.
• Coordinate stationary, courier handling, and related registers.
• Maintain asset registers and assign asset codes; update statutory displays and ensure remittances are timely.
• Perform additional tasks as required by the branch.

Skills

Home loan product knowledge

Communication skills

Networking & relationship building

Perseverance & resilience

Local language proficiency

Education

Graduation in any discipline

Job description

Group Company: Sundaram Home Finance Limited

Designation:Branch Support Officer (BSO)

Office Location: PAN India

Position description: Responsible for necessary documents are available as per organization standards and support in smooth post disbursement process.

Primary Responsibilities:

Branch Support

• All post disbursement activities to be completed without any major customer escalations, Docket release wherever Legal officer not available
• To ensure all documents are scanned for login.
• To ensure that all relevant documents are available as per predisbursement checklist
• Cheque and Cash to be deposited with in the banking hours of the subsequent working day,
• Maintenance of Cash scroll and Cheque balance register, passing necessary entries for all exceptional reports sent by Corporate Finance & Accounts Tea
• Follow-up for stationary items, Courier handlings both inward / outward and maintaining registers for the same.
• Maintaining asset registers and to get a proper asset code whenever a new asset has been placed in the branch. Statutory display to be updated. All applicable statutory remittance to be made on time.

Others

• Any other tasks which will be required to be performed from time to time as per the instructions

Reporting Team

• Reporting Designation: Branch Manager
• Category:Any Degree
• Field specialization: Any Specialization
• Degree:Graduation in any discipline

Required work experience

• Years of experience:2+ years of experience in selling of home loan/non home loan/construction finance products/related companies preferably

Key Performance Indicators:

• Documentation and quality of customers
• Admin & compliance related activities

Required Skills:

• Sound understanding of home loan products
• Market understanding including products/policies of competitors
• Excellent communication skills with a reasonable proficiency in the local language
• Proven ability to develop and manage networking/relationship internally and externally
• Demonstration of high degree of perseverance and resilience